Ticket improvements (#4432)

Adds some features and fixes some shit:

Closing of tickets sent to Discord will now alert discord as well.
Adds a reminder period for tickets which starts after they're opened. It's intended to remind staff to close their tickets. Say, something like 10 minutes since opening sounds like a solid idea. If the staff who claimed it is offline, then all staff are reminded of it.
Adds the logging of all tickets to the database at the end of round. Sortable by staff closing, person opening, time opened, time closed, and round ID. This is primarily for Aboshehab.

code/controllers/configuration.dm

@@ -277,6 +277,8 @@ var/list/gamemode_cache = list()
 	var/iterative_explosives_z_threshold = 10
 	var/iterative_explosives_z_multiplier = 0.75
 
+	var/ticket_reminder_period = 0
+
 /datum/configuration/New()
 	var/list/L = typesof(/datum/game_mode) - /datum/game_mode
 	for (var/T in L)
@@ -850,6 +852,12 @@ var/list/gamemode_cache = list()
 
 				if("show_game_type_odd")
 					config.show_game_type_odd = 1
+
+				if ("ticket_reminder_period")
+					ticket_reminder_period = text2num(value)
+					if (ticket_reminder_period < 1)
+						ticket_reminder_period = 0
+
 				else
 					log_misc("Unknown setting in configuration: '[name]'")
 

code/controllers/subsystems/statistics.dm

@@ -167,6 +167,7 @@
 		var/DBQuery/query_insert = dbcon.NewQuery(sql)
 		query_insert.Execute()
 
+	log_all_tickets()
 
 // Sanitize inputs to avoid SQL injection attacks
 /proc/sql_sanitize_text(var/text)