Adds some features and fixes some shit:
Closing of tickets sent to Discord will now alert discord as well.
Adds a reminder period for tickets which starts after they're opened. It's intended to remind staff to close their tickets. Say, something like 10 minutes since opening sounds like a solid idea. If the staff who claimed it is offline, then all staff are reminded of it.
Adds the logging of all tickets to the database at the end of round. Sortable by staff closing, person opening, time opened, time closed, and round ID. This is primarily for Aboshehab.
Turns out, ticket panels are updated for everyone if anyone presses specific buttons. At which point, the usr may as well be an admin, and this will then give access to all the tickets for everyone. So i fix it.
-fixes lack of light in the forensic lower area of the brig
-fixes the window tinting button missing from the bar
-fixes #4371
-fixes #4370
-fixes the escape shuttle transit
-fixes the wizard coat missing in the map
-changes the color of when someone takes a tick to red, instead of blue
-removes the extra escape shuttles that were left somewhere on the map for some reason
A user ahelping creates a ticket. Any further ahelps while that ticket is open will go to that ticket (and either adminhelp or pm an admin assigned to the ticket, if one has taken it).
A user can close their own ticket up until an admin takes it.
Admins can take tickets either manually or just by replying to the PM.
An admin taking a ticket notifies other admins.
If another admin attempts to take or respond to an assigned ticket, they receive a notification asking if they would like to join the ticket or cancel (any number of admins can join a ticket).
When an admin finishes with a ticket, they must close it -- both for logistics and closure for the user.
If there is an open ticket assigned to an active admin, round end is automatically delayed (unassigned tickets or tickets assigned to disconnected or afk admins do not delay). Round end will automatically continue once all active tickets are closed.
Both staff and non-staff have access to a ticket panel listing tickets, their statuses, and their messages. Non-staff can only see their own tickets. This panel is optional and all features are available inline with chat.