Adds additional DB logging for admin help interactions (#62994)

Co-authored-by: Mothblocks <35135081+Mothblocks@users.noreply.github.com>
This commit is contained in:
Nick
2021-11-22 17:53:08 -05:00
committed by GitHub
parent 1f896a3a15
commit 2b411035c4
3 changed files with 13 additions and 8 deletions
+1 -2
View File
@@ -102,8 +102,7 @@
if(logged)
log_admin_private(pm)
message_admins("[header]:<br>[text]")
admin_ticket_log(target_ckey, "<font color='blue'>[header]</font>")
admin_ticket_log(target_ckey, text)
admin_ticket_log(target_ckey, "<font color='blue'>[header]</font><br>[text]")
if(browse)
browse_messages("[type]")
else
+7 -1
View File
@@ -667,7 +667,9 @@ GLOBAL_DATUM_INIT(admin_help_ui_handler, /datum/admin_help_ui_handler, new)
//Use this proc when an admin takes action that may be related to an open ticket on what
//what can be a client, ckey, or mob
/proc/admin_ticket_log(what, message)
//log_in_blackbox: Whether or not this message with the blackbox system.
//If disabled, this message should be logged with a different proc call
/proc/admin_ticket_log(what, message, log_in_blackbox = TRUE)
var/client/C
var/mob/Mob = what
if(istype(Mob))
@@ -676,11 +678,15 @@ GLOBAL_DATUM_INIT(admin_help_ui_handler, /datum/admin_help_ui_handler, new)
C = what
if(istype(C) && C.current_ticket)
C.current_ticket.AddInteraction(message)
if(log_in_blackbox)
SSblackbox.LogAhelp(C.current_ticket.id, "Interaction", message, C.ckey, usr.ckey)
return C.current_ticket
if(istext(what)) //ckey
var/datum/admin_help/AH = GLOB.ahelp_tickets.CKey2ActiveTicket(what)
if(AH)
AH.AddInteraction(message)
if(log_in_blackbox)
SSblackbox.LogAhelp(AH.id, "Interaction", message, what, usr.ckey)
return AH
//
+5 -5
View File
@@ -235,13 +235,13 @@
confidential = TRUE)
//omg this is dumb, just fill in both their tickets
var/interaction_message = "<font color='purple'>PM from-<b>[key_name(src, recipient, 1)]</b> to-<b>[key_name(recipient, src, 1)]</b>: [keywordparsedmsg]</font>"
admin_ticket_log(src, interaction_message)
admin_ticket_log(src, interaction_message, log_in_blackbox = FALSE)
if(recipient != src) //reeee
admin_ticket_log(recipient, interaction_message)
admin_ticket_log(recipient, interaction_message, log_in_blackbox = FALSE)
SSblackbox.LogAhelp(current_ticket.id, "Reply", msg, recipient.ckey, src.ckey)
else //recipient is an admin but sender is not
var/replymsg = "Reply PM from-<b>[key_name(src, recipient, 1)]</b>: <span class='linkify'>[keywordparsedmsg]</span>"
admin_ticket_log(src, "<font color='red'>[replymsg]</font>")
admin_ticket_log(src, "<font color='red'>[replymsg]</font>", log_in_blackbox = FALSE)
to_chat(recipient,
type = MESSAGE_TYPE_ADMINPM,
html = span_danger("[replymsg]"),
@@ -280,7 +280,7 @@
html = span_notice("Admin PM to-<b>[key_name(recipient, src, 1)]</b>: <span class='linkify'>[msg]</span>"),
confidential = TRUE)
admin_ticket_log(recipient, "<font color='purple'>PM From [key_name_admin(src)]: [keywordparsedmsg]</font>")
admin_ticket_log(recipient, "<font color='purple'>PM From [key_name_admin(src)]: [keywordparsedmsg]</font>", log_in_blackbox = FALSE)
if(!already_logged) //Reply to an existing ticket
SSblackbox.LogAhelp(recipient.current_ticket.id, "Reply", msg, recipient.ckey, src.ckey)
@@ -410,7 +410,7 @@
html = span_adminsay("<i>Click on the administrator's name to reply.</i>"),
confidential = TRUE)
admin_ticket_log(C, "<font color='purple'>PM From [tgs_tagged]: [msg]</font>")
admin_ticket_log(C, "<font color='purple'>PM From [tgs_tagged]: [msg]</font>", log_in_blackbox = FALSE)
window_flash(C, ignorepref = TRUE)
//always play non-admin recipients the adminhelp sound