Admins now get a little notice if they start responding to a ticket someone else is already responding to (#62025)

This commit is contained in:
Ryll Ryll
2021-10-18 16:40:01 -07:00
committed by GitHub
parent f14816192e
commit 3ef17dd5ad
2 changed files with 17 additions and 5 deletions
+6 -4
View File
@@ -177,11 +177,13 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
/// If any admins were online when the ticket was initialized
var/heard_by_no_admins = FALSE
/// The collection of interactions with this ticket. Use AddInteraction() or, preferably, admin_ticket_log()
var/list/_interactions
var/list/ticket_interactions
/// Statclick holder for the ticket
var/obj/effect/statclick/ahelp/statclick
/// Static counter used for generating each ticket ID
var/static/ticket_counter = 0
/// The list of clients currently responding to the opening ticket before it gets a response
var/list/opening_responders
/**
* Call this on its own to create a ticket, don't manually assign current_ticket
@@ -214,7 +216,7 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
TimeoutVerb()
statclick = new(null, src)
_interactions = list()
ticket_interactions = list()
if(is_bwoink)
AddInteraction("<font color='blue'>[key_name_admin(usr)] PM'd [LinkedReplyName()]</font>")
@@ -240,7 +242,7 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
if(heard_by_no_admins && usr && usr.ckey != initiator_ckey)
heard_by_no_admins = FALSE
send2adminchat(initiator_ckey, "Ticket #[id]: Answered by [key_name(usr)]")
_interactions += "[time_stamp()]: [formatted_message]"
ticket_interactions += "[time_stamp()]: [formatted_message]"
//Removes the ahelp verb and returns it after 2 minutes
/datum/admin_help/proc/TimeoutVerb()
@@ -443,7 +445,7 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
else
dat += "<b>DISCONNECTED</b>[FOURSPACES][ClosureLinks(ref_src)]<br>"
dat += "<br><b>Log:</b><br><br>"
for(var/I in _interactions)
for(var/I in ticket_interactions)
dat += "[I]<br>"
// Append any tickets also opened by this user if relevant