cyberpresidentvanellope/Bubberstation
1
0
Fork 0
mirror of https://github.com/Bubberstation/Bubberstation.git synced 2026-07-16 02:24:11 +01:00
Code Issues Packages Projects Releases Wiki Activity

Add 'other tickets by user' to adminhelp ticket panel (#59882)

Browse Source 
added a list of other tickets that have been opened by a user, when relevant, to the adminhelp ticket panel.
This commit is contained in:
Bobbahbrown
2021-06-30 13:40:22 -03:00
committed by GitHub
parent ce7a658c10
commit 71e2191f5f
1 changed files with 60 additions and 31 deletions
Download Patch File Download Diff File Expand all files Collapse all files
code/modules/admin/verbs/adminhelp.dm
+60 -31
View File
@@ -1,15 +1,19 @@
/client/var/adminhelptimerid = 0 //a timer id for returning the ahelp verb
/client/var/datum/admin_help/current_ticket //the current ticket the (usually) not-admin client is dealing with
//
//TICKET MANAGER
//
/// Client var used for returning the ahelp verb
/client/var/adminhelptimerid = 0
/// Client var used for tracking the ticket the (usually) not-admin client is dealing with
/client/var/datum/admin_help/current_ticket
GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
/**
* # Adminhelp Ticket Manager
*/
/datum/admin_help_tickets
/// The set of all active tickets
var/list/active_tickets = list()
/// The set of all closed tickets
var/list/closed_tickets = list()
/// The set of all resolved tickets
var/list/resolved_tickets = list()
var/obj/effect/statclick/ticket_list/astatclick = new(null, null, AHELP_ACTIVE)
@@ -149,32 +153,42 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
/obj/effect/statclick/ticket_list/proc/Action()
Click()
//
//TICKET DATUM
//
/**
* # Adminhelp Ticket
*/
/datum/admin_help
/// Unique ID of the ticket
var/id
/// The current name of the ticket
var/name
/// The current state of the ticket
var/state = AHELP_ACTIVE
/// The time at which the ticket was opened
var/opened_at
/// The time at which the ticket was closed
var/closed_at
var/client/initiator //semi-misnomer, it's the person who ahelped/was bwoinked
/// Semi-misnomer, it's the person who ahelped/was bwoinked
var/client/initiator
/// The ckey of the initiator
var/initiator_ckey
/// The key name of the initiator
var/initiator_key_name
/// If any admins were online when the ticket was initialized
var/heard_by_no_admins = FALSE
var/list/_interactions //use AddInteraction() or, preferably, admin_ticket_log()
/// The collection of interactions with this ticket. Use AddInteraction() or, preferably, admin_ticket_log()
var/list/_interactions
/// Statclick holder for the ticket
var/obj/effect/statclick/ahelp/statclick
/// Static counter used for generating each ticket ID
var/static/ticket_counter = 0
//call this on its own to create a ticket, don't manually assign current_ticket
//msg is the title of the ticket: usually the ahelp text
//is_bwoink is TRUE if this ticket was started by an admin PM
/**
* Call this on its own to create a ticket, don't manually assign current_ticket
*
* Arguments:
* * msg - The title of the ticket: usually the ahelp text
* * is_bwoink - Boolean operator, TRUE if this ticket was started by an admin PM
*/
/datum/admin_help/New(msg, client/C, is_bwoink)
//clean the input msg
msg = sanitize(copytext_char(msg, 1, MAX_MESSAGE_LEN))
@@ -411,17 +425,8 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
var/list/dat = list("<html><head><meta http-equiv='Content-Type' content='text/html; charset=UTF-8'><title>Ticket #[id]</title></head>")
var/ref_src = "[REF(src)]"
dat += "<h4>Admin Help Ticket #[id]: [LinkedReplyName(ref_src)]</h4>"
dat += "<b>State: "
switch(state)
if(AHELP_ACTIVE)
dat += "<font color='red'>OPEN</font>"
if(AHELP_RESOLVED)
dat += "<font color='green'>RESOLVED</font>"
if(AHELP_CLOSED)
dat += "CLOSED"
else
dat += "UNKNOWN"
dat += "</b>[FOURSPACES][TicketHref("Refresh", ref_src)][FOURSPACES][TicketHref("Re-Title", ref_src, "retitle")]"
dat += "<b>State: [ticket_status()]</b>"
dat += "[FOURSPACES][TicketHref("Refresh", ref_src)][FOURSPACES][TicketHref("Re-Title", ref_src, "retitle")]"
if(state != AHELP_ACTIVE)
dat += "[FOURSPACES][TicketHref("Reopen", ref_src, "reopen")]"
dat += "<br><br>Opened at: [gameTimestamp(wtime = opened_at)] (Approx [DisplayTimeText(world.time - opened_at)] ago)"
@@ -436,8 +441,32 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
for(var/I in _interactions)
dat += "[I]<br>"
// Append any tickets also opened by this user if relevant
var/list/related_tickets = GLOB.ahelp_tickets.TicketsByCKey(initiator_ckey)
if (related_tickets.len > 1)
dat += "<br/><b>Other Tickets by User</b><br/>"
for (var/datum/admin_help/related_ticket in related_tickets)
if (related_ticket.id == id)
continue
dat += "[related_ticket.TicketHref("#[related_ticket.id]")] ([related_ticket.ticket_status()]): [related_ticket.name]<br/>"
usr << browse(dat.Join(), "window=ahelp[id];size=620x480")
/**
* Renders the current status of the ticket into a displayable string
*/
/datum/admin_help/proc/ticket_status()
switch(state)
if(AHELP_ACTIVE)
return "<font color='red'>OPEN</font>"
if(AHELP_RESOLVED)
return "<font color='green'>RESOLVED</font>"
if(AHELP_CLOSED)
return "CLOSED"
else
stack_trace("Invalid ticket state: [state]")
return "INVALID, CALL A CODER"
/datum/admin_help/proc/Retitle()
var/new_title = input(usr, "Enter a title for the ticket", "Rename Ticket", name) as text|null
if(new_title)