diff --git a/code/modules/admin/verbs/adminhelp.dm b/code/modules/admin/verbs/adminhelp.dm
index dfc9b445b37..f496798606b 100644
--- a/code/modules/admin/verbs/adminhelp.dm
+++ b/code/modules/admin/verbs/adminhelp.dm
@@ -543,6 +543,7 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
 		if("reject")
 			Reject()
 		if("reply")
+			HandleIssue() /// SKYRAT EDIT ADDITION - ADMIN HANDLE
 			usr.client.cmd_ahelp_reply(initiator)
 		if("icissue")
 			ICIssue()
diff --git a/modular_skyrat/modules/admin/code/admin_help.dm b/modular_skyrat/modules/admin/code/admin_help.dm
index 6fe4f496712..42003998912 100644
--- a/modular_skyrat/modules/admin/code/admin_help.dm
+++ b/modular_skyrat/modules/admin/code/admin_help.dm
@@ -14,7 +14,7 @@
 			return
 	//SKYRAT EDIT ADDITION END
 
-	var/msg = "<span class ='adminhelp'>Your ticket is now being handled by [usr?.client?.holder?.fakekey? usr.client.holder.fakekey : "an administrator"]! Please wait while they type their response and/or gather relevant information.</span>"
+	var/msg = span_adminhelp("Your ticket is now being handled by [usr?.client?.holder?.fakekey? usr.client.holder.fakekey : "an administrator"]! Please wait while they type their response and/or gather relevant information.")
 
 	if(initiator)
 		to_chat(initiator, msg)