diff --git a/code/controllers/subsystem/tickets/tickets.dm b/code/controllers/subsystem/tickets/tickets.dm index 058569250ec..3aa0a8846c3 100644 --- a/code/controllers/subsystem/tickets/tickets.dm +++ b/code/controllers/subsystem/tickets/tickets.dm @@ -20,16 +20,16 @@ SUBSYSTEM_DEF(tickets) init_order = INIT_ORDER_TICKETS wait = 300 priority = FIRE_PRIORITY_TICKETS - + flags = SS_BACKGROUND - + var/list/allTickets = list() //make it here because someone might ahelp before the system has initialized var/ticketCounter = 1 /datum/controller/subsystem/tickets/Initialize() close_messages = list("- [ticket_name] Rejected! -", - "Please try to be calm, clear, and descriptive in admin helps, do not assume the staff member has seen any related events, and clearly state the names of anybody you are reporting. If you asked a question, please ensure it was clear what you were asking.", + "Please try to be calm, clear, and descriptive in admin helps, do not assume the staff member has seen any related events, and clearly state the names of anybody you are reporting. If you asked a question, please ensure it was clear what you were asking.", "Your [ticket_name] has now been closed.") return ..() @@ -112,7 +112,7 @@ SUBSYSTEM_DEF(tickets) message_staff("[usr.client] / ([usr]) resolved [ticket_name] number [N]") to_chat_safe(returnClient(N), "Your [ticket_name] has now been resolved.") return TRUE - + /datum/controller/subsystem/tickets/proc/autoRespond(N) if(!check_rights(R_ADMIN|R_MOD)) @@ -124,19 +124,19 @@ SUBSYSTEM_DEF(tickets) if(alert(usr, "[T.ticketState == TICKET_OPEN ? "Another admin appears to already be handling this." : "This ticket is already marked as closed or resolved"] Are you sure you want to continue?", "Confirmation", "Yes", "No") != "Yes") return T.assignStaff(C) - - var/response_phrases = list("Thanks" = "Thanks, have a Paradise day!", + + var/response_phrases = list("Thanks" = "Thanks, have a Paradise day!", "Handling It" = "The issue is being looked into, thanks.", "Already Resolved" = "The problem has been resolved already.", "Mentorhelp" = "Please redirect your question to Mentorhelp, as they are better experienced with these types of questions.", "Happens Again" = "Thanks, let us know if it continues to happen.", - "Clear Cache" = "To fix a blank screen, please leave the game and clear your Byond Cache. To clear your Byond Cache, there is a Settings icon in the top right of the launcher. After you click that, go into the Games tab and hit the Clear Cache button. If the issue persists a few minutes after rejoining and doing this, please adminhelp again and state you cleared your cache." , + "Clear Cache" = "To fix a blank screen, go to the 'Special Verbs' tab and press 'Reload UI Resources'. If that fails, clear your BYOND cache (instructions provided with 'Reload UI Resources'). If that still fails, please adminhelp again, stating you have already done the following." , "IC Issue" = "This is an In Character (IC) issue and will not be handled by admins. You could speak to Security, Internal Affairs, a Departmental Head, Nanotrasen Representetive, or any other relevant authority currently on station.", "Reject" = "Reject", "Man Up" = "Man Up", "Appeal on the Forums" = "Appealing a ban must occur on the forums. Privately messaging, or adminhelping about your ban will not resolve it. To appeal your ban, please head to [config.banappeals]" ) - + var/sorted_responses = list() for(var/key in response_phrases) //build a new list based on the short descriptive keys of the master list so we can send this as the input instead of the full paragraphs to the admin choosing which autoresponse sorted_responses += key @@ -351,7 +351,7 @@ UI STUFF dat += "[T.content[i]]" dat += "

" - dat += "Re-Open[check_rights(R_ADMIN|R_MOD, 0) ? "Auto": ""]Resolve

" + dat += "Re-Open[check_rights(R_ADMIN|R_MOD, 0) ? "Auto": ""]Resolve

" if(!T.staffAssigned) dat += "No staff member assigned to this [ticket_name] - Take Ticket
" @@ -447,7 +447,7 @@ UI STUFF return if(closeTicket(indexNum)) showDetailUI(usr, indexNum) - + if(href_list["detailreopen"]) var/indexNum = text2num(href_list["detailreopen"]) diff --git a/code/modules/client/client procs.dm b/code/modules/client/client procs.dm index 603d1fae61f..036ca465755 100644 --- a/code/modules/client/client procs.dm +++ b/code/modules/client/client procs.dm @@ -912,27 +912,29 @@ set desc = "Reload your UI assets if they are not working" set category = "Special Verbs" + if(last_ui_resource_send > world.time) + to_chat(usr, "You requested your UI resource files too quickly. Please try again in [(last_ui_resource_send - world.time)/10] seconds.") + return + var/choice = alert(usr, "This will reload your NanoUI and TGUI resources. If you have any open UIs this may break them. Are you sure?", "Resource Reloading", "Yes", "No") if(choice == "Yes") // 600 deciseconds = 1 minute - if(last_ui_resource_send < world.time) - last_ui_resource_send = world.time + 60 SECONDS + last_ui_resource_send = world.time + 60 SECONDS - // Close their open UIs - SSnanoui.close_user_uis(usr) - SStgui.close_user_uis(usr) + // Close their open UIs + SSnanoui.close_user_uis(usr) + SStgui.close_user_uis(usr) - // Resend the resources - var/datum/asset/nano_assets = get_asset_datum(/datum/asset/nanoui) - nano_assets.register() + // Resend the resources + var/datum/asset/nano_assets = get_asset_datum(/datum/asset/nanoui) + nano_assets.register() - var/datum/asset/tgui_assets = get_asset_datum(/datum/asset/simple/tgui) - tgui_assets.register() + var/datum/asset/tgui_assets = get_asset_datum(/datum/asset/simple/tgui) + tgui_assets.register() - // Clear the user's cache so they get resent. - // This is not fully clearing their BYOND cache, just their assets sent from the server this round - cache = list() + // Clear the user's cache so they get resent. + // This is not fully clearing their BYOND cache, just their assets sent from the server this round + cache = list() + + to_chat(usr, "UI resource files resent successfully. If you are still having issues, please try manually clearing your BYOND cache. This can be achieved by opening your BYOND launcher, pressing the cog in the top right, selecting preferences, going to the Games tab, and pressing 'Clear Cache'.") - to_chat(usr, "UI resource files resent successfully") - else - to_chat(usr, "You requested your UI resource files too quickly. Please try again in [(last_ui_resource_send - world.time)/10] seconds.")