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https://github.com/ParadiseSS13/Paradise.git
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This commit is contained in:
joep van der velden
@@ -0,0 +1,15 @@
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GLOBAL_REAL(SSmentor_tickets, /datum/controller/subsystem/tickets/mentor_tickets)
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/datum/controller/subsystem/tickets/mentor_tickets/New()
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NEW_SS_GLOBAL(SSmentor_tickets);
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PreInit();
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/datum/controller/subsystem/tickets/mentor_tickets
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name = "Mentor Tickets"
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ticket_system_name = "Mentor Tickets"
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ticket_name = "Mentor Ticket"
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span_text = "<span class='mentorhelp'>"
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/datum/controller/subsystem/tickets/mentor_tickets/message_staf(var/msg)
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message_mentorTicket(msg)
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+117
-106
@@ -1,23 +1,27 @@
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//Defines
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//Deciseconds until ticket becomes stale if unanswered. Alerts admins.
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#define ADMIN_TICKET_TIMEOUT 6000 // 10 minutes
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#define TICKET_TIMEOUT 6000 // 10 minutes
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//Decisecions before the user is allowed to open another ticket while their existing one is open.
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#define ADMIN_TICKET_DUPLICATE_COOLDOWN 3000 // 5 minutes
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#define TICKET_DUPLICATE_COOLDOWN 3000 // 5 minutes
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//Status defines
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#define ADMIN_TICKET_OPEN 1
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#define ADMIN_TICKET_CLOSED 2
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#define ADMIN_TICKET_RESOLVED 3
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#define ADMIN_TICKET_STALE 4
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#define TICKET_OPEN 1
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#define TICKET_CLOSED 2
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#define TICKET_RESOLVED 3
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#define TICKET_STALE 4
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SUBSYSTEM_DEF(tickets)
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name = "Tickets"
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name = "Admin Tickets"
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var/span_text = "<span class='adminticket'>"
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var/ticket_system_name = "Admin Tickets"
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var/ticket_name = "Admin Ticket"
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init_order = INIT_ORDER_TICKETS
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wait = 300
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priority = FIRE_PRIORITY_TICKETS
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flags = SS_BACKGROUND
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var/list/allTickets
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var/ticketCounter = 1
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@@ -32,7 +36,7 @@ SUBSYSTEM_DEF(tickets)
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var/report
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for(var/num in stales)
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report += "[num], "
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message_adminTicket("<span class='adminticket'>Tickets [report] have been open for over [ADMIN_TICKET_TIMEOUT / 600] minutes. Changing status to stale.</span>")
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message_staf("[span_text]Tickets [report] have been open for over [TICKET_TIMEOUT / 600] minutes. Changing status to stale.</span>")
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/datum/controller/subsystem/tickets/stat_entry()
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..("Tickets: [LAZYLEN(allTickets)]")
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@@ -40,10 +44,10 @@ SUBSYSTEM_DEF(tickets)
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/datum/controller/subsystem/tickets/proc/checkStaleness()
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var/stales = list()
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for(var/T in allTickets)
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var/datum/admin_ticket/ticket = T
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if(!(ticket.ticketState == ADMIN_TICKET_OPEN))
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var/datum/ticket/ticket = T
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if(!(ticket.ticketState == TICKET_OPEN))
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continue
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if(world.time > ticket.timeUntilStale && (!ticket.lastAdminResponse || !ticket.adminAssigned))
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if(world.time > ticket.timeUntilStale && (!ticket.lastStafResponse || !ticket.stafAssigned))
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var/id = ticket.makeStale()
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stales += id
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return stales
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@@ -60,7 +64,7 @@ SUBSYSTEM_DEF(tickets)
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/datum/controller/subsystem/tickets/proc/resolveAllOpenTickets() // Resolve all open tickets
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for(var/i in allTickets)
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var/datum/admin_ticket/T = i
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var/datum/ticket/T = i
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resolveTicket(T.ticketNum)
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//Open a new ticket and populate details then add to the list of open tickets
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@@ -69,56 +73,58 @@ SUBSYSTEM_DEF(tickets)
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return
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//Check if the user has an open ticket already within the cooldown period, if so we don't create a new one and re-set the cooldown period
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var/datum/admin_ticket/existingTicket = checkForOpenTicket(C)
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var/datum/ticket/existingTicket = checkForOpenTicket(C)
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if(existingTicket)
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existingTicket.setCooldownPeriod()
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to_chat(C.mob, "<span class='adminticket'>Your ticket #[existingTicket.ticketNum] remains open! Visit \"My tickets\" under the Admin Tab to view it.</span>")
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to_chat(C.mob, "[span_text]Your ticket #[existingTicket.ticketNum] remains open! Visit \"My tickets\" under the Admin Tab to view it.</span>")
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return
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if(!title)
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title = passedContent
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var/datum/admin_ticket/T = new(title, passedContent)
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message_admins("making new ticket title: [title]; src type: [src.type]")
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var/datum/ticket/T = new(title, passedContent, getTicketCounterAndInc())
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allTickets += T
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T.clientName = C
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T.locationSent = C.mob.loc.name
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T.mobControlled = C.mob
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//Inform the user that they have opened a ticket
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to_chat(C, "<span class='adminticket'>You have opened admin ticket number #[(SStickets.getTicketCounter() - 1)]! Please be patient and we will help you soon!</span>")
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to_chat(C, "[span_text]You have opened [ticket_name] number #[(getTicketCounter() - 1)]! Please be patient and we will help you soon!</span>")
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//Set ticket state with key N to open
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/datum/controller/subsystem/tickets/proc/openTicket(N)
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var/datum/admin_ticket/T = SStickets.allTickets[N]
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if(T.ticketState != ADMIN_TICKET_OPEN)
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T.ticketState = ADMIN_TICKET_OPEN
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var/datum/ticket/T = allTickets[N]
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if(T.ticketState != TICKET_OPEN)
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T.ticketState = TICKET_OPEN
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return TRUE
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//Set ticket state with key N to resolved
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/datum/controller/subsystem/tickets/proc/resolveTicket(N)
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var/datum/admin_ticket/T = SStickets.allTickets[N]
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if(T.ticketState != ADMIN_TICKET_RESOLVED)
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T.ticketState = ADMIN_TICKET_RESOLVED
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var/datum/ticket/T = allTickets[N]
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if(T.ticketState != TICKET_RESOLVED)
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T.ticketState = TICKET_RESOLVED
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return TRUE
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//Set ticket state with key N to closed
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/datum/controller/subsystem/tickets/proc/closeTicket(N)
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var/datum/admin_ticket/T = SStickets.allTickets[N]
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if(T.ticketState != ADMIN_TICKET_CLOSED)
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T.ticketState = ADMIN_TICKET_CLOSED
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var/datum/ticket/T = allTickets[N]
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if(T.ticketState != TICKET_CLOSED)
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T.ticketState = TICKET_CLOSED
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return TRUE
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//Check if the user already has a ticket open and within the cooldown period.
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/datum/controller/subsystem/tickets/proc/checkForOpenTicket(client/C)
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for(var/datum/admin_ticket/T in allTickets)
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if(T.clientName == C && T.ticketState == ADMIN_TICKET_OPEN && (T.ticketCooldown > world.time))
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for(var/datum/ticket/T in allTickets)
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if(T.clientName == C && T.ticketState == TICKET_OPEN && (T.ticketCooldown > world.time))
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return T
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return FALSE
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//Check if the user has ANY ticket not resolved or closed.
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/datum/controller/subsystem/tickets/proc/checkForTicket(client/C)
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var/list/tickets = list()
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for(var/datum/admin_ticket/T in allTickets)
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if(T.clientName == C && (T.ticketState == ADMIN_TICKET_OPEN || T.ticketState == ADMIN_TICKET_STALE))
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for(var/datum/ticket/T in allTickets)
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if(T.clientName == C && (T.ticketState == TICKET_OPEN || T.ticketState == TICKET_STALE))
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tickets += T
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if(tickets.len)
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return tickets
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@@ -126,78 +132,77 @@ SUBSYSTEM_DEF(tickets)
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//return the client of a ticket number
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/datum/controller/subsystem/tickets/proc/returnClient(N)
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var/datum/admin_ticket/T = SStickets.allTickets[N]
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var/datum/ticket/T = allTickets[N]
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return T.clientName
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/datum/controller/subsystem/tickets/proc/assignAdminToTicket(client/C, var/N)
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var/datum/admin_ticket/T = SStickets.allTickets[N]
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T.assignAdmin(C)
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/datum/controller/subsystem/tickets/proc/assignStafToTicket(client/C, var/N)
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var/datum/ticket/T = allTickets[N]
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T.assignStaf(C)
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return TRUE
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//Single admin ticket
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//Single staf ticket
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/datum/admin_ticket
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/datum/ticket
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var/ticketNum // Ticket number
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var/clientName // Client which opened the ticket
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var/timeOpened // Time the ticket was opened
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var/title //The initial message with links
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var/list/content // content of the admin help
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var/lastAdminResponse // Last admin who responded
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var/lastResponseTime // When the admin last responded
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var/list/content // content of the staf help
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var/lastStafResponse // Last staf member who responded
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var/lastResponseTime // When the staf last responded
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var/locationSent // Location the player was when they send the ticket
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var/mobControlled // Mob they were controlling
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var/ticketState // State of the ticket, open, closed, resolved etc
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var/timeUntilStale // When the ticket goes stale
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var/ticketCooldown // Cooldown before allowing the user to open another ticket.
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var/adminAssigned // Admin who has assigned themselves to this ticket
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var/stafAssigned // Staf member who has assigned themselves to this ticket
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/datum/admin_ticket/New(tit, cont)
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/datum/ticket/New(tit, cont, num)
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title = tit
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content = list()
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content += cont
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timeOpened = worldtime2text()
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timeUntilStale = world.time + ADMIN_TICKET_TIMEOUT
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timeUntilStale = world.time + TICKET_TIMEOUT
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setCooldownPeriod()
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ticketNum = SStickets.getTicketCounterAndInc()
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ticketState = ADMIN_TICKET_OPEN
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SStickets.allTickets += src
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ticketNum = num
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ticketState = TICKET_OPEN
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//Set the cooldown period for the ticket. The time when it's created plus the defined cooldown time.
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/datum/admin_ticket/proc/setCooldownPeriod()
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ticketCooldown = world.time + ADMIN_TICKET_DUPLICATE_COOLDOWN
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/datum/ticket/proc/setCooldownPeriod()
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ticketCooldown = world.time + TICKET_DUPLICATE_COOLDOWN
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//Set the last admin who responded as the client passed as an arguement.
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/datum/admin_ticket/proc/setLastAdminResponse(client/C)
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lastAdminResponse = C
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//Set the last staf who responded as the client passed as an arguement.
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/datum/ticket/proc/setLastStafResponse(client/C)
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lastStafResponse = C
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lastResponseTime = worldtime2text()
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//Return the ticket state as a colour coded text string.
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/datum/admin_ticket/proc/state2text()
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/datum/ticket/proc/state2text()
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switch(ticketState)
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if(ADMIN_TICKET_OPEN)
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if(TICKET_OPEN)
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return "<font color='green'>OPEN</font>"
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if(ADMIN_TICKET_RESOLVED)
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if(TICKET_RESOLVED)
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return "<font color='blue'>RESOLVED</font>"
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if(ADMIN_TICKET_CLOSED)
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if(TICKET_CLOSED)
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return "<font color='red'>CLOSED</font>"
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if(ADMIN_TICKET_STALE)
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if(TICKET_STALE)
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return "<font color='orange'>STALE</font>"
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//Assign the client passed to var/adminAsssigned
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/datum/admin_ticket/proc/assignAdmin(client/C)
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//Assign the client passed to var/stafAsssigned
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/datum/ticket/proc/assignStaf(client/C)
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if(!C)
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return
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adminAssigned = C
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stafAssigned = C
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return TRUE
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/datum/admin_ticket/proc/addResponse(client/C, msg)
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/datum/ticket/proc/addResponse(client/C, msg)
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if(C.holder)
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setLastAdminResponse(C)
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setLastStafResponse(C)
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msg = "[C]: [msg]"
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content += msg
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/datum/admin_ticket/proc/makeStale()
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ticketState = ADMIN_TICKET_STALE
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/datum/ticket/proc/makeStale()
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ticketState = TICKET_STALE
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return ticketNum
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/*
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@@ -206,7 +211,7 @@ UI STUFF
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*/
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/datum/controller/subsystem/tickets/proc/returnUI(tab = ADMIN_TICKET_OPEN)
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/datum/controller/subsystem/tickets/proc/returnUI(tab = TICKET_OPEN)
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set name = "Open Ticket Interface"
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set category = "Tickets"
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@@ -214,36 +219,36 @@ UI STUFF
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var/trStyle = "border-top:2px solid; border-bottom:2px solid; padding-top: 5px; padding-bottom: 5px;"
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var/tdStyleleft = "border-top:2px solid; border-bottom:2px solid; width:150px; text-align:center;"
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var/tdStyle = "border-top:2px solid; border-bottom:2px solid;"
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var/datum/admin_ticket/ticket
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var/datum/ticket/ticket
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var/dat
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dat += "<head><style>.adminticket{border:2px solid}</style></head>"
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dat += "<body><h1>Admin Tickets</h1>"
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dat += "<body><h1>[ticket_system_name]</h1>"
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dat +="<a href='?src=[UID()];refresh=1'>Refresh</a><br /><a href='?src=[UID()];showopen=1'>Open Tickets</a><a href='?src=[UID()];showresolved=1'>Resolved Tickets</a><a href='?src=[UID()];showclosed=1'>Closed Tickets</a>"
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if(tab == ADMIN_TICKET_OPEN)
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if(tab == TICKET_OPEN)
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dat += "<h2>Open Tickets</h2>"
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dat += "<table style='width:1300px; border: 3px solid;'>"
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dat +="<tr style='[trStyle]'><th style='[tdStyleleft]'>Control</th><th style='[tdStyle]'>Ticket</th></tr>"
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if(tab == ADMIN_TICKET_OPEN)
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if(tab == TICKET_OPEN)
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for(var/T in allTickets)
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ticket = T
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if(ticket.ticketState == ADMIN_TICKET_OPEN || ticket.ticketState == ADMIN_TICKET_STALE)
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dat += "<tr style='[trStyle]'><td style ='[tdStyleleft]'><a href='?src=[UID()];resolve=[ticket.ticketNum]'>Resolve</a><a href='?src=[UID()];details=[ticket.ticketNum]'>Details</a> <br /> #[ticket.ticketNum] ([ticket.timeOpened]) [ticket.ticketState == ADMIN_TICKET_STALE ? "<font color='red'><b>STALE</font>" : ""] </td><td style='[tdStyle]'><b>[ticket.title]</td></tr>"
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if(ticket.ticketState == TICKET_OPEN || ticket.ticketState == TICKET_STALE)
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dat += "<tr style='[trStyle]'><td style ='[tdStyleleft]'><a href='?src=[UID()];resolve=[ticket.ticketNum]'>Resolve</a><a href='?src=[UID()];details=[ticket.ticketNum]'>Details</a> <br /> #[ticket.ticketNum] ([ticket.timeOpened]) [ticket.ticketState == TICKET_STALE ? "<font color='red'><b>STALE</font>" : ""] </td><td style='[tdStyle]'><b>[ticket.title]</td></tr>"
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else
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continue
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else if(tab == ADMIN_TICKET_RESOLVED)
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else if(tab == TICKET_RESOLVED)
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dat += "<h2>Resolved Tickets</h2>"
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for(var/T in allTickets)
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ticket = T
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if(ticket.ticketState == ADMIN_TICKET_RESOLVED)
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if(ticket.ticketState == TICKET_RESOLVED)
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dat += "<tr style='[trStyle]'><td style ='[tdStyleleft]'><a href='?src=[UID()];resolve=[ticket.ticketNum]'>Resolve</a><a href='?src=[UID()];details=[ticket.ticketNum]'>Details</a> <br /> #[ticket.ticketNum] ([ticket.timeOpened]) </td><td style='[tdStyle]'><b>[ticket.title]</td></tr>"
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else
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continue
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else if(tab == ADMIN_TICKET_CLOSED)
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else if(tab == TICKET_CLOSED)
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dat += "<h2>Closed Tickets</h2>"
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for(var/T in allTickets)
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ticket = T
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if(ticket.ticketState == ADMIN_TICKET_CLOSED)
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if(ticket.ticketState == TICKET_CLOSED)
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dat += "<tr style='[trStyle]'><td style ='[tdStyleleft]'><a href='?src=[UID()];resolve=[ticket.ticketNum]'>Resolve</a><a href='?src=[UID()];details=[ticket.ticketNum]'>Details</a> <br /> #[ticket.ticketNum] ([ticket.timeOpened]) </td><td style='[tdStyle]'><b>[ticket.title]</td></tr>"
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else
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continue
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@@ -255,15 +260,16 @@ UI STUFF
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/datum/controller/subsystem/tickets/proc/showUI(mob/user, tab)
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var/dat = null
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dat = returnUI(tab)
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var/datum/browser/popup = new(user, "admintickets", "Admin Tickets", 1400, 600)
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var/datum/browser/popup = new(user, ticket_system_name, ticket_system_name, 1400, 600)
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popup.set_content(dat)
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popup.open()
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/datum/controller/subsystem/tickets/proc/showDetailUI(mob/user, ticketID)
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var/datum/admin_ticket/T = SStickets.allTickets[ticketID]
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message_admins("src type: [src.type]; ticketID [ticketID]; allTickets len [LAZYLEN(allTickets)]")
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var/datum/ticket/T = allTickets[ticketID]
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var/status = "[T.state2text()]"
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||||
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||||
var/dat = "<h1>Admin Tickets</h1>"
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var/dat = "<h1>[ticket_system_name]</h1>"
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||||
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dat +="<a href='?src=[UID()];refresh=1'>Show All</a><a href='?src=[UID()];refreshdetail=[T.ticketNum]'>Refresh</a>"
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@@ -281,21 +287,21 @@ UI STUFF
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dat += "</table><br /><br />"
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dat += "<a href='?src=[UID()];detailreopen=[T.ticketNum]'>Re-Open</a><a href='?src=[UID()];detailresolve=[T.ticketNum]'>Resolve</a><br /><br />"
|
||||
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if(!T.adminAssigned)
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dat += "No admin assigned to this ticket - <a href='?src=[UID()];assignadmin=[T.ticketNum]'>Take Ticket</a><br />"
|
||||
if(!T.stafAssigned)
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dat += "No staf member assigned to this ticket - <a href='?src=[UID()];assignstaf=[T.ticketNum]'>Take Ticket</a><br />"
|
||||
else
|
||||
dat += "[T.adminAssigned] is assigned to this Ticket. - <a href='?src=[UID()];assignadmin=[T.ticketNum]'>Take Ticket</a><br />"
|
||||
dat += "[T.stafAssigned] is assigned to this Ticket. - <a href='?src=[UID()];assignstaf=[T.ticketNum]'>Take Ticket</a><br />"
|
||||
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||||
if(T.lastAdminResponse)
|
||||
dat += "<b>Last Admin Response:</b> [T.lastAdminResponse] at [T.lastResponseTime]"
|
||||
if(T.lastStafResponse)
|
||||
dat += "<b>Last Staf response Response:</b> [T.lastStafResponse] at [T.lastResponseTime]"
|
||||
else
|
||||
dat +="<font color='red'>No Admin Response</font>"
|
||||
dat +="<font color='red'>No Staf Response</font>"
|
||||
|
||||
dat += "<br /><br />"
|
||||
|
||||
dat += "<a href='?src=[UID()];detailclose=[T.ticketNum]'>Close Ticket</a>"
|
||||
|
||||
var/datum/browser/popup = new(user, "adminticketsdetail", "Admin Ticket #[T.ticketNum]", 1000, 600)
|
||||
var/datum/browser/popup = new(user, "[ticket_system_name]detail", "[ticket_system_name] #[T.ticketNum]", 1000, 600)
|
||||
popup.set_content(dat)
|
||||
popup.open()
|
||||
|
||||
@@ -305,7 +311,7 @@ UI STUFF
|
||||
var/dat
|
||||
dat += "<h1>Your open tickets</h1>"
|
||||
dat += "<table>"
|
||||
for(var/datum/admin_ticket/T in tickets)
|
||||
for(var/datum/ticket/T in tickets)
|
||||
dat += "<tr><td><h2>Ticket #[T.ticketNum]</h2></td></tr>"
|
||||
for(var/i = 1, i <= T.content.len, i++)
|
||||
dat += "<tr><td>[T.content[i]]</td></tr>"
|
||||
@@ -326,6 +332,10 @@ UI STUFF
|
||||
to_chat(target, text)
|
||||
return TRUE
|
||||
|
||||
//Sends a message to the designated staf
|
||||
/datum/controller/subsystem/tickets/proc/message_staf(var/msg)
|
||||
message_adminTicket(msg)
|
||||
|
||||
/datum/controller/subsystem/tickets/Topic(href, href_list)
|
||||
|
||||
if(href_list["refresh"])
|
||||
@@ -338,13 +348,13 @@ UI STUFF
|
||||
return
|
||||
|
||||
if(href_list["showopen"])
|
||||
showUI(usr, ADMIN_TICKET_OPEN)
|
||||
showUI(usr, TICKET_OPEN)
|
||||
return
|
||||
if(href_list["showresolved"])
|
||||
showUI(usr, ADMIN_TICKET_RESOLVED)
|
||||
showUI(usr, TICKET_RESOLVED)
|
||||
return
|
||||
if(href_list["showclosed"])
|
||||
showUI(usr, ADMIN_TICKET_CLOSED)
|
||||
showUI(usr, TICKET_CLOSED)
|
||||
return
|
||||
|
||||
if(href_list["details"])
|
||||
@@ -354,40 +364,41 @@ UI STUFF
|
||||
|
||||
if(href_list["resolve"])
|
||||
var/indexNum = text2num(href_list["resolve"])
|
||||
if(SStickets.resolveTicket(indexNum))
|
||||
message_adminTicket("[usr.client] / ([usr]) resolved admin ticket number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "<span class='adminticket'>Your admin ticket has now been resolved.</span>")
|
||||
if(resolveTicket(indexNum))
|
||||
message_staf("[usr.client] / ([usr]) resolved [ticket_name] number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "[span_text]Your [ticket_name] has now been resolved.</span>")
|
||||
showUI(usr)
|
||||
|
||||
if(href_list["detailresolve"])
|
||||
var/indexNum = text2num(href_list["detailresolve"])
|
||||
if(SStickets.resolveTicket(indexNum))
|
||||
message_adminTicket("[usr.client] / ([usr]) resolved admin ticket number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "<span class='adminticket'>Your admin ticket has now been resolved.</span>")
|
||||
if(resolveTicket(indexNum))
|
||||
message_staf("[usr.client] / ([usr]) resolved [ticket_name] number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "[span_text]Your [ticket_name] has now been resolved.</span>")
|
||||
showDetailUI(usr, indexNum)
|
||||
|
||||
if(href_list["detailclose"])
|
||||
var/indexNum = text2num(href_list["detailclose"])
|
||||
if(alert("Are you sure? This will send a negative message.",,"Yes","No") != "Yes")
|
||||
return
|
||||
if(SStickets.closeTicket(indexNum))
|
||||
message_adminTicket("[usr.client] / ([usr]) closed admin ticket number [indexNum]")
|
||||
if(closeTicket(indexNum))
|
||||
message_staf("[usr.client] / ([usr]) closed [ticket_name] number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), list(
|
||||
"<font color='red' size='4'><b>- AdminHelp Rejected! -</b></font>",
|
||||
"<span class='boldmessage'>Please try to be calm, clear, and descriptive in admin helps, do not assume the admin has seen any related events, and clearly state the names of anybody you are reporting. If you asked a question, please ensure it was clear what you were asking.</span>",
|
||||
"<span class='adminticket'>Your ticket has now been closed.</span>"
|
||||
"<font color='red' size='4'><b>- [ticket_name] Rejected! -</b></font>",
|
||||
"<span class='boldmessage'>Please try to be calm, clear, and descriptive in admin helps, do not assume the staf member has seen any related events, and clearly state the names of anybody you are reporting. If you asked a question, please ensure it was clear what you were asking.</span>",
|
||||
"[span_text]Your ticket has now been closed.</span>"
|
||||
))
|
||||
showDetailUI(usr, indexNum)
|
||||
|
||||
if(href_list["detailreopen"])
|
||||
var/indexNum = text2num(href_list["detailreopen"])
|
||||
if(SStickets.openTicket(indexNum))
|
||||
message_adminTicket("[usr.client] / ([usr]) re-opened admin ticket number [indexNum]")
|
||||
if(openTicket(indexNum))
|
||||
message_staf("[usr.client] / ([usr]) re-opened [ticket_name] number [indexNum]")
|
||||
showDetailUI(usr, indexNum)
|
||||
|
||||
if(href_list["assignadmin"])
|
||||
var/indexNum = text2num(href_list["assignadmin"])
|
||||
if(SStickets.assignAdminToTicket(usr.client, indexNum))
|
||||
message_adminTicket("[usr.client] / ([usr]) has taken ticket number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "<span class='adminticket'>Your ticket is being handled by [usr.client].")
|
||||
if(href_list["assignstaf"])
|
||||
var/indexNum = text2num(href_list["assignstaf"])
|
||||
if(assignStafToTicket(usr.client, indexNum))
|
||||
message_staf("[usr.client] / ([usr]) has taken ticket number [indexNum]")
|
||||
to_chat_safe(returnClient(indexNum), "[span_text]Your ticket is being handled by [usr.client].")
|
||||
showDetailUI(usr, indexNum)
|
||||
|
||||
Reference in New Issue
Block a user