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Code Issues Packages Projects Releases Wiki Activity

Tickets can now be unassigned (#12484)

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This commit is contained in:
farie82
2019-10-04 20:47:57 +02:00
committed by variableundefined
parent 01bd22c34c
commit d8a88a14b4
1 changed files with 16 additions and 1 deletions
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17
code/controllers/subsystem/tickets/tickets.dm
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@@ -357,7 +357,7 @@ UI STUFF
if(!T.staffAssigned)
dat += "No staff member assigned to this [ticket_name] - <a href='?src=[UID()];assignstaff=[T.ticketNum]'>Take Ticket</a><br />"
else
dat += "[T.staffAssigned] is assigned to this Ticket. - <a href='?src=[UID()];assignstaff=[T.ticketNum]'>Take Ticket</a><br />"
dat += "[T.staffAssigned] is assigned to this Ticket. - <a href='?src=[UID()];assignstaff=[T.ticketNum]'>Take Ticket</a> - <a href='?src=[UID()];unassignstaff=[T.ticketNum]'>Unassign Ticket</a><br />"
if(T.lastStaffResponse)
dat += "<b>Last Staff response Response:</b> [T.lastStaffResponse] at [T.lastResponseTime]"
@@ -460,6 +460,11 @@ UI STUFF
takeTicket(indexNum)
showDetailUI(usr, indexNum)
if(href_list["unassignstaff"])
var/indexNum = text2num(href_list["unassignstaff"])
unassignTicket(indexNum)
showDetailUI(usr, indexNum)
if(href_list["autorespond"])
var/indexNum = text2num(href_list["autorespond"])
autoRespond(indexNum)
@@ -477,3 +482,13 @@ UI STUFF
else
message_staff("<span class='admin_channel'>[usr.client] / ([usr]) has taken [ticket_name] number [index]</span>", TRUE)
to_chat_safe(returnClient(index), "<span class='[span_class]'>Your [ticket_name] is being handled by [usr.client].</span>")
/datum/controller/subsystem/tickets/proc/unassignTicket(index)
var/datum/ticket/T = allTickets[index]
if(T.staffAssigned != null && (T.staffAssigned == usr.client || alert("Ticket is already assigned to [T.staffAssigned]. Do you want to unassign it?","Unassign ticket","No","Yes") == "Yes"))
T.staffAssigned = null
to_chat_safe(returnClient(index), "<span class='[span_class]'>Your [ticket_name] has been unassigned. Another staff member will help you soon.</span>")
if(span_class == "mentorhelp")
message_staff("<span class='[span_class]'>[usr.client] / ([usr]) has unassigned [ticket_name] number [index]</span>")
else
message_staff("<span class='admin_channel'>[usr.client] / ([usr]) has unassigned [ticket_name] number [index]</span>", TRUE)