diff --git a/code/controllers/subsystem/tickets/tickets.dm b/code/controllers/subsystem/tickets/tickets.dm index 2321c4d44e5..3c7ad48b3a7 100644 --- a/code/controllers/subsystem/tickets/tickets.dm +++ b/code/controllers/subsystem/tickets/tickets.dm @@ -126,9 +126,11 @@ SUBSYSTEM_DEF(tickets) //try to keep this list where more common things are at the top yeah? thx var/response_phrases = list("Cancel" = "Cancel", "Thanks" = "Thanks, have a Paradise day!", + "Handling It" = "The issue is being looked into, thanks.", "Already Resolved" = "The problem has been resolved already.", "Mentorhelp" = "Please redirect your question to Mentorhelp, as they are better experienced with these types of questions.", - "Clear Cache" = "To fix a blank screen, please leave the game and clear your byond cache. To clear your Byond Cache, there is a Settings icon in the top right of the launcher. After you click that, go into the Games tab and hit the Clear Cache button. If the issue persists a few minutes after rejoining and doing this please adminhelp again and state you cleared your cache." , + "Happens Again" = "Thanks, let us know if it continues to happen.", + "Clear Cache" = "To fix a blank screen, please leave the game and clear your byond cache. To clear your Byond Cache, there is a Settings icon in the top right of the launcher. After you click that, go into the Games tab and hit the Clear Cache button. If the issue persists a few minutes after rejoining and doing this, please adminhelp again and state you cleared your cache." , "IC Issue" = "This is an In Character (IC) issue and will not be handled by admins. You could speak to Security, Internal Affairs, a Departmental Head, Nanotrasen Representetive, or any other relevant authority currently on station.", "Appeal on the Forums" = "Appealing a ban must occur on the forums. Privately messaging, or adminhelping about your ban will not resolve it. To appeal your ban, please head to [config.banappeals]" ) diff --git a/sound/effects/adminhelp.ogg b/sound/effects/adminhelp.ogg index 12e58c95807..704c0fd6d20 100644 Binary files a/sound/effects/adminhelp.ogg and b/sound/effects/adminhelp.ogg differ diff --git a/sound/effects/adminhelplegacy.ogg b/sound/effects/adminhelplegacy.ogg deleted file mode 100644 index 704c0fd6d20..00000000000 Binary files a/sound/effects/adminhelplegacy.ogg and /dev/null differ