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Charlie NolanandGitHub e2f6212656 Ahelp and Mhelp QOL (#24597)
* Bound ahelp/mhelp replies more tightly to their ticket.

* Hardened PMs further against missing data.

* Support expanding Discord notifications for ahelp/mhelp.

Functionality changes:
* Informs the user when their ticket is reopened.
* Informs other mentors/admins when tickets are converted.
* Discord messages now get a "Ticket 3, " or similar prefix.
  Not useful by itself, but will be with the following PR.

Code changes:
* When you create a ticket, you get the ticket object back.
* checkForTicket now allows you to fetch a ticket by number, and falls
  back to searching for open tickets if the ticket isn't found.
* Corrected and simplified the logic for adding PMs to tickets.
* Responses are now added through the ticket system, not the tickets
  directly.
2024-03-26 13:44:26 +00:00

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/**
* Copyright (c) 2020 Aleksej Komarov
* SPDX-License-Identifier: MIT
*/
/// How many chat payloads to keep in history
#define CHAT_RELIABILITY_HISTORY_SIZE 5
/// How many resends to allow before giving up
#define CHAT_RELIABILITY_MAX_RESENDS 3
#define MESSAGE_TYPE_SYSTEM "system"
#define MESSAGE_TYPE_LOCALCHAT "localchat"
#define MESSAGE_TYPE_RADIO "radio"
#define MESSAGE_TYPE_INFO "info"
#define MESSAGE_TYPE_WARNING "warning"
#define MESSAGE_TYPE_DEADCHAT "deadchat"
#define MESSAGE_TYPE_OOC "ooc"
#define MESSAGE_TYPE_ADMINPM "adminpm"
#define MESSAGE_TYPE_MENTORPM "mentorpm"
#define MESSAGE_TYPE_COMBAT "combat"
#define MESSAGE_TYPE_ADMINCHAT "adminchat"
#define MESSAGE_TYPE_MENTORCHAT "mentorchat"
#define MESSAGE_TYPE_EVENTCHAT "eventchat"
#define MESSAGE_TYPE_ADMINLOG "adminlog"
#define MESSAGE_TYPE_ATTACKLOG "attacklog"
#define MESSAGE_TYPE_DEBUG "debug"