shikix/GS13NG
1
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Reverts admin ticket system (#256)

Browse Source 
* Reverts admin ticket system

Way too buggy right now.

* I guess dme is a thing
This commit is contained in:
Poojawa
2017-02-28 23:10:37 -06:00
committed by GitHub
parent 93fcc0d99f
commit 768c644638
7 changed files with 119 additions and 255 deletions
Download Patch File Download Diff File Expand all files Collapse all files
code/modules/admin/admin_verbs.dm
-5
View File
@@ -24,10 +24,6 @@ var/list/admin_verbs_default = list(
/client/proc/stop_sounds
)
var/list/admin_verbs_admin = list(
/client/proc/resolvehandlingahelp,
/client/proc/listhandlingahelp,
/datum/adminticket/proc/listunresolvedtickets,
/datum/adminticket/proc/listtickets,
/client/proc/player_panel_new, /*shows an interface for all players, with links to various panels*/
/client/proc/invisimin, /*allows our mob to go invisible/visible*/
// /datum/admins/proc/show_traitor_panel, /*interface which shows a mob's mind*/ -Removed due to rare practical use. Moved to debug verbs ~Errorage
@@ -738,7 +734,6 @@ var/list/admin_verbs_hideable = list(
testing("Spawned test mob at [tile.x],[tile.y],[tile.z]")
while (!area && --j > 0)
/client/proc/toggle_AI_interact()
set name = "Toggle Admin AI Interact"
set category = "Admin"
code/modules/admin/verbs/adminhelp.dm
+13 -36
View File
@@ -91,48 +91,24 @@
if(src.handle_spam_prevention(msg,MUTE_ADMINHELP))
return
var/datum/adminticket/ticket
var/ref_client = "\ref[src]"
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == src.ckey && T.resolved == TICKET_UNRESOLVED)
if(alert(usr,"You already have an adminhelp open, would you like to bump it?", "Bump Adminhelp", "Yes", "No") == "Yes")
T.ticket_logs += "[src.ckey] has bumped this adminhelp!"
if(T.admin == TICKET_UNASSIGNED)
usr << "<b>Due to the fact your Adminhelp had no assigned admin, admins have been pinged.</b>"
message_admins("[src.ckey] has bumped their adminhelp #[T.id], still no assigned admin!")
msg = "<span class='adminnotice'><b><font color='red'>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>) (<A HREF='?_src_=ticket;resolve=[T.id]'>R</a>):</b> [msg]</span>"
for(var/client/X in admins)
if(X.prefs.toggles & SOUND_ADMINHELP)
X << 'sound/effects/adminhelp.ogg'
X << msg
else
usr << "<b>Admins have been notified.</b>"
message_admins("[src.ckey] has bumped their adminhelp #[T.id].")
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE) //2 minute cooldown of admin helps
return
usr << "<b>Thank you for your patience.</b>"
return
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE)
//clean the input msg
if(!msg) return
if(!msg)
return
msg = sanitize(copytext(msg,1,MAX_MESSAGE_LEN))
if(!msg) return
var/original_msg = msg
//remove our adminhelp verb temporarily to prevent spamming of admins.
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE) //2 minute cooldown of admin helps
msg = keywords_lookup(msg)
if(!mob)
return //this doesn't happen
createticket(src, msg, src.ckey, mob)
msg = "<span class='adminnotice'><b><font color=red>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>) (<A HREF='?_src_=holder;resolve=[ticket]'>R</a>):</b> [msg]</span>"
var/ref_client = "\ref[src]"
msg = "<span class='adminnotice'><b><font color=red>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>):</b> [msg]</span>"
//send this msg to all admins
@@ -142,14 +118,13 @@
window_flash(X, ignorepref = TRUE)
X << msg
//show it to the person adminhelping too
src << "<span class='adminnotice'>PM to-<b>Admins</b>: [original_msg]</span>"
//send it to irc if nobody is on and tell us how many were on
var/admin_number_present = send2irc_adminless_only(ckey,original_msg)
send2irc(ckey,original_msg)
log_admin("HELP: [key_name(src)]: [original_msg] - heard by [admin_number_present] non-AFK admins who have +BAN.")
log_admin_private("HELP: [key_name(src)]: [original_msg] - heard by [admin_number_present] non-AFK admins who have +BAN.")
if(admin_number_present <= 0)
src << "<span class='notice'>No active admins are online, your adminhelp was sent to the admin irc.</span>"
feedback_add_details("admin_verb","AH") //If you are copy-pasting this, ensure the 2nd parameter is unique to the new proc!
@@ -185,6 +160,7 @@
send2irc(source,final)
send2otherserver(source,final)
/proc/send2irc(msg,msg2)
if(config.useircbot)
shell("python nudge.py [msg] [msg2]")
@@ -201,6 +177,7 @@
world.Export("[global.cross_address]?[list2params(message)]")
/proc/ircadminwho()
var/list/message = list("Admins: ")
var/list/admin_keys = list()
@@ -214,4 +191,4 @@
else
message += "[admin]"
return jointext(message, "")
return jointext(message, "")
code/modules/admin/verbs/adminpm.dm
+103 -129
View File
@@ -1,4 +1,6 @@
#define IRCREPLYCOUNT 2
//allows right clicking mobs to send an admin PM to their client, forwards the selected mob's client to cmd_admin_pm
/client/proc/cmd_admin_pm_context(mob/M in mob_list)
set category = null
@@ -48,45 +50,11 @@
if(holder)
src << "<font color='red'>Error: Admin-PM: Client not found.</font>"
return
var/datum/adminticket/ticket
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.active == TICKET_INACTIVE && T.replying == TICKET_UNREPLIED)
message_admins("[key_name_admin(src)] has been assigned to [key_name(C, 0, 0)]'s admin help. This is the first reply. ([T.uID])")
T.replying = TICKET_REPLIED
T.user << "<b>[src.ckey] has been assigned to your admin help, please await a reply.</b>"
else if(T.replying == TICKET_REPLIED)
src << "<b>Error, this ticket is already being replied to!</b>"
return
else if(T.admin != TICKET_UNASSIGNED && T.replying == TICKET_UNREPLIED)
if(T.admin != src.ckey)
if(alert(src, "This adminhelp already has an admin assigned: [T.admin]! Are you sure you want to take it over?", "Conflict", "Yes", "No") == "Yes")
message_admins("[key_name_admin(src)] has been assigned to [key_name(C, 0, 0)]'s admin help. Override: [T.admin]. ([T.uID])")
T.user << "<b>[src.ckey] has been assigned to your admin help, please await a reply.</b>"
T.replying = TICKET_REPLIED
else
message_admins("[key_name_admin(src)] has started replying to [key_name(C, 0, 0)]'s admin help. They did not have an active ahelp.")
message_admins("[key_name_admin(src)] has started replying to [key_name(C, 0, 0)]'s admin help.")
var/msg = input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as text|null
if (!msg)
if(ticket)
if(ticket.admin != src.ckey)
message_admins("[key_name_admin(src)] has been unassigned from [key_name(C, 0, 0)]'s admin help. Cancelled reply. ([ticket.uID])")
ticket.user << "<b>[src.ckey] has been unassigned from your admin help. (reply cancelled)</b>"
ticket.replying = TICKET_UNREPLIED
else
message_admins("[key_name_admin(src)] has cancelled their reply to [key_name(C, 0, 0)]'s admin help. No active ahelp.")
message_admins("[key_name_admin(src)] has cancelled their reply to [key_name(C, 0, 0)]'s admin help.")
return
if(ticket)
ticket.replying = TICKET_UNREPLIED
ticket.admin = src.ckey
ticket.active = TICKET_ACTIVE
cmd_admin_pm(whom, msg)
//takes input from cmd_admin_pm_context, cmd_admin_pm_panel or /client/Topic and sends them a PM.
@@ -97,126 +65,130 @@
return
var/client/C
var/irc = 0
if(istext(whom))
if(cmptext(copytext(whom,1,2),"@"))
whom = findStealthKey(whom)
C = directory[whom]
if(whom == "IRCKEY")
irc = 1
else
C = directory[whom]
else if(istype(whom,/client))
C = whom
if(!C)
if(holder) src << "<font color='red'>Error: Admin-PM: Client not found.</font>"
else adminhelp(msg) //admin we are replying to left. adminhelp instead
return
//get message text, limit it's length.and clean/escape html
if(!msg)
msg = input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as text|null
if(irc)
if(!ircreplyamount) //to prevent people from spamming irc
return
if(!msg)
msg = input(src,"Message:", "Private message to Administrator") as text|null
if(!msg)
return
if(!C)
if(holder) src << "<font color='red'>Error: Admin-PM: Client not found.</font>"
else adminhelp(msg) //admin we are replying to has vanished, adminhelp instead
if(holder)
src << "<font color='red'>Error: Use the admin IRC channel, nerd.</font>"
return
else
if(!C)
if(holder)
src << "<font color='red'>Error: Admin-PM: Client not found.</font>"
else
adminhelp(msg) //admin we are replying to left. adminhelp instead
return
//get message text, limit it's length.and clean/escape html
if(!msg)
msg = input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as text|null
if(!msg)
return
if(prefs.muted & MUTE_ADMINHELP)
src << "<font color='red'>Error: Admin-PM: You are unable to use admin PM-s (muted).</font>"
return
if(!C)
if(holder)
src << "<font color='red'>Error: Admin-PM: Client not found.</font>"
else
adminhelp(msg) //admin we are replying to has vanished, adminhelp instead
return
if (src.handle_spam_prevention(msg,MUTE_ADMINHELP))
return
//clean the message if it's not sent by a high-rank admin
if(!check_rights(R_SERVER|R_DEBUG,0))
if(!check_rights(R_SERVER|R_DEBUG,0)||irc)//no sending html to the poor bots
msg = sanitize(copytext(msg,1,MAX_MESSAGE_LEN))
if(!msg)
return
msg = emoji_parse(msg)
var/keywordparsedmsg = keywords_lookup(msg)
var/datum/adminticket/ticket
var/rawmsg = msg
if(C.holder)
if(holder) //both are admins
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == src.ckey && T.resolved == TICKET_UNRESOLVED)
T.ticket_logs += "<span class='notice'>[src] TO [C]: [msg] </span>"
ticket = T
break
else if(T.permckey == src.ckey)
ticket = T
break
if(ticket && ticket.resolved == TICKET_UNRESOLVED)
C << "<font color='red'>Admin PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg] (<a href='?src=\ref[ticket];resolve=\ref[ticket]'>R</a>)</font>"
src << "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [keywordparsedmsg] (<a href='?src=\ref[ticket];resolve=\ref[ticket]'>R</a>)</font>"
else
if(holder)
msg = emoji_parse(msg)
var/keywordparsedmsg = keywords_lookup(msg)
if(irc)
src << "<font color='blue'>PM to-<b>Admins</b>: [rawmsg]</font>"
ircreplyamount--
send2irc("Reply: [ckey]",rawmsg)
else
if(C.holder)
if(holder) //both are admins
C << "<font color='red'>Admin PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg]</font>"
src << "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [keywordparsedmsg]</font>"
else //recipient is an admin but sender is not
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == src.ckey && T.resolved == TICKET_UNRESOLVED)
T.ticket_logs += "<span class='notice'>[src] TO [C]: [msg] </span>"
ticket = T
break
else if(T.permckey == src.ckey)
ticket = T
break
if(ticket && ticket.resolved == TICKET_UNRESOLVED)
C << "<font color='red'>Reply PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg] (<a href='?src=\ref[ticket];resolve=\ref[ticket]'>R</a>)</font>"
else
else //recipient is an admin but sender is not
C << "<font color='red'>Reply PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg]</font>"
src << "<font color='blue'>PM to-<b>Admins</b>: [msg]</font>"
src << "<font color='blue'>PM to-<b>Admins</b>: [msg]</font>"
//play the recieving admin the adminhelp sound (if they have them enabled)
if(C.prefs.toggles & SOUND_ADMINHELP)
C << 'sound/effects/adminhelp.ogg'
//play the recieving admin the adminhelp sound (if they have them enabled)
if(C.prefs.toggles & SOUND_ADMINHELP)
C << 'sound/effects/adminhelp.ogg'
else
if(holder) //sender is an admin but recipient is not. Do BIG RED TEXT
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == C.ckey && T.resolved == TICKET_UNRESOLVED)
T.ticket_logs += "<span class='danger'>[src] TO [C]: [msg] </span>"
ticket = T
break
else if(T.permckey == C.ckey)
ticket = T
break
C << "<font color='red' size='4'><b>-- Administrator private message --</b></font>"
C << "<font color='red'>Admin PM from-<b>[key_name(src, C, 0)]</b>: [msg]</font>"
C << "<font color='red'><i>Click on the administrator's name to reply.</i></font>"
if(ticket && ticket.resolved == TICKET_UNRESOLVED)
src << "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [msg] (<a href='?src=\ref[ticket];resolve=\ref[ticket]'>R</a>)</font>"
else
else
if(holder) //sender is an admin but recipient is not. Do BIG RED TEXT
C << "<font color='red' size='4'><b>-- Administrator private message --</b></font>"
C << "<font color='red'>Admin PM from-<b>[key_name(src, C, 0)]</b>: [msg]</font>"
C << "<font color='red'><i>Click on the administrator's name to reply.</i></font>"
src << "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [msg]</font>"
//always play non-admin recipients the adminhelp sound
C << 'sound/effects/adminhelp.ogg'
//AdminPM popup for ApocStation and anybody else who wants to use it. Set it with POPUP_ADMIN_PM in config.txt ~Carn
if(config.popup_admin_pm)
spawn() //so we don't hold the caller proc up
var/sender = src
var/sendername = key
var/reply = input(C, msg,"Admin PM from-[sendername]", "") as text|null //show message and await a reply
if(C && reply)
if(sender)
C.cmd_admin_pm(sender,reply)
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == C.ckey && T.resolved == TICKET_UNRESOLVED)
T.ticket_logs += "<span class='danger'>[sendername] TO [C]: [msg] </span>" //sender is still about, let's reply to them
else
adminhelp(reply) //sender has left, adminhelp instead
return
//always play non-admin recipients the adminhelp sound
C << 'sound/effects/adminhelp.ogg'
//AdminPM popup for ApocStation and anybody else who wants to use it. Set it with POPUP_ADMIN_PM in config.txt ~Carn
if(config.popup_admin_pm)
spawn() //so we don't hold the caller proc up
var/sender = src
var/sendername = key
var/reply = input(C, msg,"Admin PM from-[sendername]", "") as text|null //show message and await a reply
if(C && reply)
if(sender)
C.cmd_admin_pm(sender,reply) //sender is still about, let's reply to them
else
adminhelp(reply) //sender has left, adminhelp instead
return
else //neither are admins
src << "<font color='red'>Error: Admin-PM: Non-admin to non-admin PM communication is forbidden.</font>"
return
if(irc)
log_admin_private("PM: [key_name(src)]->IRC: [rawmsg]")
for(var/client/X in admins)
X << "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;IRC:</B> \blue [keywordparsedmsg]</font>" //inform X
else
window_flash(C, ignorepref = TRUE)
log_admin_private("PM: [key_name(src)]->[key_name(C)]: [rawmsg]")
//we don't use message_admins here because the sender/receiver might get it too
for(var/client/X in admins)
if(X.key!=key && X.key!=C.key) //check client/X is an admin and isn't the sender or recipient
X << "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;[key_name(C, X, 0)]:</B> \blue [keywordparsedmsg]</font>" //inform X
else //neither are admins
src << "<font color='red'>Error: Admin-PM: Non-admin to non-admin PM communication is forbidden.</font>"
return
log_admin("PM: [key_name(src)]->[key_name(C)]: [msg]")
//we don't use message_admins here because the sender/receiver might get it too
for(var/client/X in admins)
if(X.key!=key && X.key!=C.key) //check client/X is an admin and isn't the sender or recipient
X << "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;[key_name(C, X, 0)]:</B> \blue [keywordparsedmsg]</font>" //inform X
/proc/IrcPm(target,msg,sender)
@@ -236,7 +208,7 @@
return "No message"
message_admins("IRC message from [sender] to [key_name_admin(C)] : [msg]")
log_admin("IRC PM: [sender] -> [key_name(C)] : [msg]")
log_admin_private("IRC PM: [sender] -> [key_name(C)] : [msg]")
msg = emoji_parse(msg)
C << "<font color='red' size='4'><b>-- Administrator private message --</b></font>"
@@ -250,6 +222,8 @@
return "Message Successful"
/proc/GenIrcStealthKey()
var/num = (rand(0,1000))
var/i = 0
@@ -263,4 +237,4 @@
stealthminID["IRCKEY"] = stealth
return stealth
#undef IRCREPLYCOUNT
#undef IRCREPLYCOUNT