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Reverts admin ticket system (#256)

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* Reverts admin ticket system

Way too buggy right now.

* I guess dme is a thing
This commit is contained in:
Poojawa
2017-02-28 23:10:37 -06:00
committed by GitHub
parent 93fcc0d99f
commit 768c644638
7 changed files with 119 additions and 255 deletions
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code/modules/admin/verbs/adminhelp.dm
+13 -36
View File
@@ -91,48 +91,24 @@
if(src.handle_spam_prevention(msg,MUTE_ADMINHELP))
return
var/datum/adminticket/ticket
var/ref_client = "\ref[src]"
for(var/I in admintickets)
var/datum/adminticket/T = I
if(T.permckey == src.ckey && T.resolved == TICKET_UNRESOLVED)
if(alert(usr,"You already have an adminhelp open, would you like to bump it?", "Bump Adminhelp", "Yes", "No") == "Yes")
T.ticket_logs += "[src.ckey] has bumped this adminhelp!"
if(T.admin == TICKET_UNASSIGNED)
usr << "<b>Due to the fact your Adminhelp had no assigned admin, admins have been pinged.</b>"
message_admins("[src.ckey] has bumped their adminhelp #[T.id], still no assigned admin!")
msg = "<span class='adminnotice'><b><font color='red'>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>) (<A HREF='?_src_=ticket;resolve=[T.id]'>R</a>):</b> [msg]</span>"
for(var/client/X in admins)
if(X.prefs.toggles & SOUND_ADMINHELP)
X << 'sound/effects/adminhelp.ogg'
X << msg
else
usr << "<b>Admins have been notified.</b>"
message_admins("[src.ckey] has bumped their adminhelp #[T.id].")
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE) //2 minute cooldown of admin helps
return
usr << "<b>Thank you for your patience.</b>"
return
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE)
//clean the input msg
if(!msg) return
if(!msg)
return
msg = sanitize(copytext(msg,1,MAX_MESSAGE_LEN))
if(!msg) return
var/original_msg = msg
//remove our adminhelp verb temporarily to prevent spamming of admins.
src.verbs -= /client/verb/adminhelp
adminhelptimerid = addtimer(CALLBACK(src, .proc/giveadminhelpverb), 1200, TIMER_STOPPABLE) //2 minute cooldown of admin helps
msg = keywords_lookup(msg)
if(!mob)
return //this doesn't happen
createticket(src, msg, src.ckey, mob)
msg = "<span class='adminnotice'><b><font color=red>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>) (<A HREF='?_src_=holder;resolve=[ticket]'>R</a>):</b> [msg]</span>"
var/ref_client = "\ref[src]"
msg = "<span class='adminnotice'><b><font color=red>HELP: </font><A HREF='?priv_msg=[ckey];ahelp_reply=1'>[key_name(src)]</A> [ADMIN_QUE(mob)] [ADMIN_PP(mob)] [ADMIN_VV(mob)] [ADMIN_SM(mob)] [ADMIN_FLW(mob)] [ADMIN_TP(mob)] (<A HREF='?_src_=holder;rejectadminhelp=[ref_client]'>REJT</A>) (<A HREF='?_src_=holder;icissue=[ref_client]'>IC</A>):</b> [msg]</span>"
//send this msg to all admins
@@ -142,14 +118,13 @@
window_flash(X, ignorepref = TRUE)
X << msg
//show it to the person adminhelping too
src << "<span class='adminnotice'>PM to-<b>Admins</b>: [original_msg]</span>"
//send it to irc if nobody is on and tell us how many were on
var/admin_number_present = send2irc_adminless_only(ckey,original_msg)
send2irc(ckey,original_msg)
log_admin("HELP: [key_name(src)]: [original_msg] - heard by [admin_number_present] non-AFK admins who have +BAN.")
log_admin_private("HELP: [key_name(src)]: [original_msg] - heard by [admin_number_present] non-AFK admins who have +BAN.")
if(admin_number_present <= 0)
src << "<span class='notice'>No active admins are online, your adminhelp was sent to the admin irc.</span>"
feedback_add_details("admin_verb","AH") //If you are copy-pasting this, ensure the 2nd parameter is unique to the new proc!
@@ -185,6 +160,7 @@
send2irc(source,final)
send2otherserver(source,final)
/proc/send2irc(msg,msg2)
if(config.useircbot)
shell("python nudge.py [msg] [msg2]")
@@ -201,6 +177,7 @@
world.Export("[global.cross_address]?[list2params(message)]")
/proc/ircadminwho()
var/list/message = list("Admins: ")
var/list/admin_keys = list()
@@ -214,4 +191,4 @@
else
message += "[admin]"
return jointext(message, "")
return jointext(message, "")