diff --git a/code/modules/admin/verbs/adminpm.dm b/code/modules/admin/verbs/adminpm.dm
index d8e8021088..ce7770c85a 100644
--- a/code/modules/admin/verbs/adminpm.dm
+++ b/code/modules/admin/verbs/adminpm.dm
@@ -217,6 +217,7 @@
 
 #define IRC_AHELP_USAGE "Usage: ticket <close|resolve|icissue|reject|reopen \[ticket #\]|list>"
 /proc/IrcPm(target,msg,sender)
+	target = ckey(target)
 	var/client/C = GLOB.directory[target]
 
 	var/datum/admin_help/ticket = C ? C.current_ticket : GLOB.ahelp_tickets.CKey2ActiveTicket(target)