Admin ticket tgstyle (#493)

* some porting

* other changes
This commit is contained in:
Poojawa
2017-04-20 22:00:47 -05:00
committed by GitHub
parent 03ed17649c
commit f866139c52
19 changed files with 835 additions and 843 deletions
+88 -36
View File
@@ -50,22 +50,30 @@
if(holder)
to_chat(src, "<font color='red'>Error: Admin-PM: Client not found.</font>")
return
message_admins("[key_name_admin(src)] has started replying to [key_name(C, 0, 0)]'s admin help.")
var/list/replace_chars = list("\n"=" ","\t"=" ")
var/msg = copytext(sanitize((input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as message|null), replace_chars), 1, MAX_MESSAGE_LEN)
if (!msg|| msg == " ")//if they hit enter and didn't hit cancel, don't send it
var/datum/admin_help/AH = C.current_ticket
if(AH)
message_admins("[key_name_admin(src)] has started replying to [key_name(C, 0, 0)]'s admin help.")
var/msg = input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as text|null
if (!msg)
message_admins("[key_name_admin(src)] has cancelled their reply to [key_name(C, 0, 0)]'s admin help.")
return
cmd_admin_pm(whom, msg)
cmd_admin_pm(whom, msg, AH)
//takes input from cmd_admin_pm_context, cmd_admin_pm_panel or /client/Topic and sends them a PM.
//Fetching a message if needed. src is the sender and C is the target client
/client/proc/cmd_admin_pm(whom, msg)
/client/proc/cmd_admin_pm(whom, msg, datum/admin_help/AH)
if(prefs.muted & MUTE_ADMINHELP)
to_chat(src, "<font color='red'>Error: Admin-PM: You are unable to use admin PM-s (muted).</font>")
return
var/client/C
if(!holder && !current_ticket) //no ticket? https://www.youtube.com/watch?v=iHSPf6x1Fdo
to_chat(src, "<font color='red'>You can no longer reply to this ticket, please open another one by using the Adminhelp verb if need be.</font>")
to_chat(src, "<font color='blue'>Message: [msg]</font>")
return
var/client/recipient
var/irc = 0
if(istext(whom))
if(cmptext(copytext(whom,1,2),"@"))
@@ -73,14 +81,16 @@
if(whom == "IRCKEY")
irc = 1
else
C = GLOB.directory[whom]
recipient = GLOB.directory[whom]
else if(istype(whom,/client))
C = whom
recipient = whom
if(irc)
if(!ircreplyamount) //to prevent people from spamming irc
return
if(!msg)
msg = input(src,"Message:", "Private message to Administrator") as message|null
msg = input(src,"Message:", "Private message to Administrator") as text|null
if(!msg)
return
@@ -90,16 +100,16 @@
else
if(!C)
if(!recipient)
if(holder)
to_chat(src, "<font color='red'>Error: Admin-PM: Client not found.</font>")
else
adminhelp(msg) //admin we are replying to left. adminhelp instead
current_ticket.MessageNoRecipient(msg)
return
//get message text, limit it's length.and clean/escape html
if(!msg)
msg = input(src,"Message:", "Private message to [key_name(C, 0, 0)]") as message|null
msg = input(src,"Message:", "Private message to [key_name(recipient, 0, 0)]") as text|null
if(!msg)
return
@@ -108,11 +118,11 @@
to_chat(src, "<font color='red'>Error: Admin-PM: You are unable to use admin PM-s (muted).</font>")
return
if(!C)
if(!recipient)
if(holder)
to_chat(src, "<font color='red'>Error: Admin-PM: Client not found.</font>")
else
adminhelp(msg) //admin we are replying to has vanished, adminhelp instead
current_ticket.MessageNoRecipient(msg)
return
if (src.handle_spam_prevention(msg,MUTE_ADMINHELP))
@@ -133,41 +143,55 @@
if(irc)
to_chat(src, "<font color='blue'>PM to-<b>Admins</b>: [rawmsg]</font>")
admin_ticket_log(src, "<font color='red'>Reply PM from-<b>[key_name(src, TRUE, TRUE)] to <i>IRC</i>: [keywordparsedmsg]</font>")
ircreplyamount--
send2irc("Reply: [ckey]",rawmsg)
else
if(C.holder)
if(recipient.holder)
if(holder) //both are admins
to_chat(C, "<font color='red'>Admin PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg]</font>")
to_chat(src, "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [keywordparsedmsg]</font>")
to_chat(recipient, "<font color='red'>Admin PM from-<b>[key_name(src, recipient, 1)]</b>: [keywordparsedmsg]</font>")
to_chat(src, "<font color='blue'>Admin PM to-<b>[key_name(recipient, src, 1)]</b>: [keywordparsedmsg]</font>")
//omg this is dumb, just fill in both their tickets
var/interaction_message = "<font color='purple'>PM from-<b>[key_name(src, recipient, 1)]</b> to-<b>[key_name(recipient, src, 1)]</b>: [keywordparsedmsg]</font>"
admin_ticket_log(src, interaction_message)
if(recipient != src) //reeee
admin_ticket_log(recipient, interaction_message)
else //recipient is an admin but sender is not
to_chat(C, "<font color='red'>Reply PM from-<b>[key_name(src, C, 1)]</b>: [keywordparsedmsg]</font>")
var/replymsg = "<font color='red'>Reply PM from-<b>[key_name(src, recipient, 1)]</b>: [keywordparsedmsg]</font>"
admin_ticket_log(src, replymsg)
to_chat(recipient, replymsg)
to_chat(src, "<font color='blue'>PM to-<b>Admins</b>: [msg]</font>")
//play the recieving admin the adminhelp sound (if they have them enabled)
if(C.prefs.toggles & SOUND_ADMINHELP)
C << 'sound/effects/adminhelp.ogg'
if(recipient.prefs.toggles & SOUND_ADMINHELP)
recipient << 'sound/effects/adminhelp.ogg'
else
if(holder) //sender is an admin but recipient is not. Do BIG RED TEXT
to_chat(C, "<font color='red' size='4'><b>-- Administrator private message --</b></font>")
to_chat(C, "<font color='red'>Admin PM from-<b>[key_name(src, C, 0)]</b>: [msg]</font>")
to_chat(C, "<font color='red'><i>Click on the administrator's name to reply.</i></font>")
to_chat(src, "<font color='blue'>Admin PM to-<b>[key_name(C, src, 1)]</b>: [msg]</font>")
if(!recipient.current_ticket)
new /datum/admin_help(msg, recipient, TRUE)
to_chat(recipient, "<font color='red' size='4'><b>-- Administrator private message --</b></font>")
to_chat(recipient, "<font color='red'>Admin PM from-<b>[key_name(src, recipient, 0)]</b>: [msg]</font>")
to_chat(recipient, "<font color='red'><i>Click on the administrator's name to reply.</i></font>")
to_chat(src, "<font color='blue'>Admin PM to-<b>[key_name(recipient, src, 1)]</b>: [msg]</font>")
admin_ticket_log(recipient, "<font color='blue'>PM From [key_name_admin(src)]: [keywordparsedmsg]</font>")
//always play non-admin recipients the adminhelp sound
C << 'sound/effects/adminhelp.ogg'
recipient << 'sound/effects/adminhelp.ogg'
//AdminPM popup for ApocStation and anybody else who wants to use it. Set it with POPUP_ADMIN_PM in config.txt ~Carn
if(config.popup_admin_pm)
spawn() //so we don't hold the caller proc up
var/sender = src
var/sendername = key
var/reply = input(C, msg,"Admin PM from-[sendername]", "") as message|null //show message and await a reply
if(C && reply)
var/reply = input(recipient, msg,"Admin PM from-[sendername]", "") as text|null //show message and await a reply
if(recipient && reply)
if(sender)
C.cmd_admin_pm(sender,reply) //sender is still about, let's reply to them
recipient.cmd_admin_pm(sender,reply) //sender is still about, let's reply to them
else
adminhelp(reply) //sender has left, adminhelp instead
return
@@ -181,22 +205,47 @@
for(var/client/X in GLOB.admins)
to_chat(X, "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;IRC:</B> \blue [keywordparsedmsg]</font>" )
else
window_flash(C, ignorepref = TRUE)
log_admin_private("PM: [key_name(src)]->[key_name(C)]: [rawmsg]")
window_flash(recipient, ignorepref = TRUE)
log_admin_private("PM: [key_name(src)]->[key_name(recipient)]: [rawmsg]")
//we don't use message_admins here because the sender/receiver might get it too
for(var/client/X in GLOB.admins)
if(X.key!=key && X.key!=C.key) //check client/X is an admin and isn't the sender or recipient
to_chat(X, "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;[key_name(C, X, 0)]:</B> \blue [keywordparsedmsg]</font>" )
if(X.key!=key && X.key!=recipient.key) //check client/X is an admin and isn't the sender or recipient
to_chat(X, "<B><font color='blue'>PM: [key_name(src, X, 0)]-&gt;[key_name(recipient, X, 0)]:</B> \blue [keywordparsedmsg]</font>" )
/proc/IrcPm(target,msg,sender)
var/client/C = GLOB.directory[target]
var/datum/admin_help/ticket = C ? C.current_ticket : GLOB.ahelp_tickets.CKey2ActiveTicket(target)
var/compliant_msg = trim(lowertext(msg))
var/unhandled = FALSE
var/irc_tagged = "[sender](IRC)"
switch(compliant_msg)
if("ticket close")
if(ticket)
ticket.Close(irc_tagged)
return "Ticket #[ticket.id] successfully closed"
if("ticket resolve")
if(ticket)
ticket.Resolve(irc_tagged)
return "Ticket #[ticket.id] successfully resolved"
if("ticket ic")
if(ticket)
ticket.ICIssue(irc_tagged)
return "Ticket #[ticket.id] successfully marked as IC issue"
if("ticket reject")
if(ticket)
ticket.Reject(irc_tagged)
return "Ticket #[ticket.id] successfully rejected"
else
unhandled = TRUE
if(!unhandled)
return "Ticket could not be found"
var/static/stealthkey
var/adminname = config.showircname ? "[sender](IRC)" : "Administrator"
var/adminname = config.showircname ? irc_tagged : "Administrator"
if(!C)
return "No client"
@@ -215,6 +264,9 @@
to_chat(C, "<font color='red' size='4'><b>-- Administrator private message --</b></font>")
to_chat(C, "<font color='red'>Admin PM from-<b><a href='?priv_msg=[stealthkey]'>[adminname]</A></b>: [msg]</font>")
to_chat(C, "<font color='red'><i>Click on the administrator's name to reply.</i></font>")
admin_ticket_log(C, "<font color='blue'>PM From [irc_tagged]: [msg]</font>")
window_flash(C, ignorepref = TRUE)
//always play non-admin recipients the adminhelp sound
C << 'sound/effects/adminhelp.ogg'
@@ -238,4 +290,4 @@
GLOB.stealthminID["IRCKEY"] = stealth
return stealth
#undef IRCREPLYCOUNT
#undef IRCREPLYCOUNT