cyberpresidentvanellope/Aurora.3
1
0
Fork 0
mirror of https://github.com/Aurorastation/Aurora.3.git synced 2026-07-21 04:48:18 +01:00
Code Issues Packages Projects Releases Wiki Activity

API refactor + update (#6127)

Browse Source
This commit is contained in:
Erki
2019-03-23 23:12:59 +02:00
committed by Werner
parent 524ce948fc
commit 14d132ddef
13 changed files with 1372 additions and 1247 deletions
Download Patch File Download Diff File Expand all files Collapse all files
code/modules/admin/ticket.dm
+48 -19
View File
@@ -27,31 +27,17 @@ var/global/list/ticket_panels = list()
if (config.ticket_reminder_period)
reminder_timer = addtimer(CALLBACK(src, .proc/remind), config.ticket_reminder_period SECONDS, TIMER_UNIQUE|TIMER_STOPPABLE)
/datum/ticket/proc/close(var/client/closed_by)
if(!closed_by)
return
if(status == TICKET_CLOSED)
return
if(status == TICKET_ASSIGNED && !((closed_by.ckey in assigned_admins) || owner == closed_by.ckey) && alert(closed_by, "You are not assigned to this ticket. Are you sure you want to close it?", "Close ticket?" , "Yes" , "No") != "Yes")
return
if(status == TICKET_ASSIGNED && !closed_by.holder) // non-admins can only close a ticket if no admin has taken it
return
/datum/ticket/proc/broadcast_closure(closing_user)
var/client/owner_client = client_by_ckey(owner)
if(owner_client && owner_client.adminhelped == ADMINHELPED_DISCORD)
discord_bot.send_to_admins("[key_name(owner_client)]'s request for help has been closed/deemed unnecessary by [key_name(closed_by)].")
discord_bot.send_to_admins("[key_name(owner_client)]'s request for help has been closed/deemed unnecessary by [closing_user].")
owner_client.adminhelped = ADMINHELPED
/datum/ticket/proc/set_to_closed(closing_key)
src.status = TICKET_CLOSED
src.closed_by = closed_by.ckey
src.closed_by = closing_key
src.closed_rt = world.realtime
to_chat(client_by_ckey(src.owner), "<span class='notice'><b>Your ticket has been closed by [closed_by].</b></span>")
message_admins("<span class='notice'><b>[src.owner]</b>'s ticket has been closed by <b>[key_name(closed_by)]</b>.</span>")
update_ticket_panels()
if (reminder_timer)
@@ -59,7 +45,43 @@ var/global/list/ticket_panels = list()
log_to_db()
return 1
/datum/ticket/proc/close(var/client/closed_by)
if(!closed_by)
return FALSE
if(status == TICKET_CLOSED)
return FALSE
if(status == TICKET_ASSIGNED && !((closed_by.ckey in assigned_admins) || owner == closed_by.ckey) && alert(closed_by, "You are not assigned to this ticket. Are you sure you want to close it?", "Close ticket?" , "Yes" , "No") != "Yes")
return FALSE
if(status == TICKET_ASSIGNED && !closed_by.holder) // non-admins can only close a ticket if no admin has taken it
return FALSE
broadcast_closure(key_name(closed_by))
to_chat(client_by_ckey(src.owner), "<span class='notice'><b>Your ticket has been closed by [closed_by].</b></span>")
message_admins("<span class='notice'><b>[src.owner]</b>'s ticket has been closed by <b>[key_name(closed_by)]</b>.</span>")
set_to_closed(closed_by.ckey)
return TRUE
/datum/ticket/proc/close_remotely(closing_user)
if (!closing_user)
return FALSE
if (status != TICKET_OPEN)
return FALSE
broadcast_closure("[closing_user] (Remotely)")
to_chat(client_by_ckey(src.owner), "<span class='notice'><b>Your ticket has been closed by [closing_user] (remotely).</b></span>")
message_admins("<span class='notice'><b>[src.owner]</b>'s ticket has been closed by <b>[closing_user] (remotely)</b>.</span>")
set_to_closed(closing_user)
return TRUE
/datum/ticket/proc/take(var/client/assigned_admin)
if(!assigned_admin)
@@ -117,6 +139,13 @@ var/global/list/ticket_panels = list()
if(ticket.owner == owner && (ticket.status == TICKET_OPEN || ticket.status == TICKET_ASSIGNED))
return ticket // there should only be one open ticket by a client at a time, so no need to keep looking
/proc/get_ticket_by_id(id)
for (var/datum/ticket/ticket in tickets)
if (ticket.id == id)
return ticket
return null
/datum/ticket/proc/is_active()
if(status != TICKET_ASSIGNED)
return 0