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d2a14e374a
* it compiles \o/ * fixes everything lol * Removes caveman debugging * closed_at -> opened_at Co-authored-by: Ranged <nickvanderkroon@gmail.com>
55 lines
2.1 KiB
Plaintext
55 lines
2.1 KiB
Plaintext
/datum/admin_help
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var/handler
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var/list/_interactions_player
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//Let the initiator know their ahelp is being handled
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/datum/admin_help/proc/HandleIssue(key_name = key_name_admin(usr))
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if(state != AHELP_ACTIVE)
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return
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//SKYRAT EDIT ADDITION BEGIN - ADMIN
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if(handler && handler != usr.ckey)
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var/response = alert(usr, "This ticket is already being handled by [handler]. Do you want to continue?", "Ticket already assigned", "Yes", "No")
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if(!response || response == "No")
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return
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//SKYRAT EDIT ADDITION END
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var/msg = "<span class ='adminhelp'>Your ticket is now being handled by [usr?.client?.holder?.fakekey? usr.client.holder.fakekey : "an administrator"]! Please wait while they type their response and/or gather relevant information.</span>"
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if(initiator)
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to_chat(initiator, msg)
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SSblackbox.record_feedback("tally", "ahelp_stats", 1, "handling")
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msg = "Ticket [TicketHref("#[id]")] is being handled by [key_name]"
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message_admins(msg)
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log_admin_private(msg)
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AddInteraction("Being handled by [key_name]")
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AddInteractionPlayer("Being handled by [key_name_admin(usr, FALSE)]")
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handler = "[usr.ckey]"
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/datum/admin_help/proc/PlayerTicketPanel()
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var/list/dat = list("<html><head><meta http-equiv='Content-Type' content='text/html; charset=UTF-8'><title>Player Ticket</title></head>")
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dat += "<b>State: "
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switch(state)
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if(AHELP_ACTIVE)
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dat += "<font color='red'>OPEN</font></b>"
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if(AHELP_RESOLVED)
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dat += "<font color='green'>RESOLVED</font></b>"
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if(AHELP_CLOSED)
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dat += "CLOSED</b>"
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else
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dat += "UNKNOWN</b>"
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dat += "<br><br>Opened at: [gameTimestamp("hh:mm:ss", opened_at)] (Approx [DisplayTimeText(world.time - opened_at)] ago)"
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if(closed_at)
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dat += "<br>Closed at: [gameTimestamp("hh:mm:ss", closed_at)] (Approx [DisplayTimeText(world.time - closed_at)] ago)"
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dat += "<br><br>"
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dat += "<br><b>Log:</b><br><br>"
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for(var/I in _interactions_player)
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dat += "[I]<br>"
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usr << browse(dat.Join(), "window=ahelp[id];size=620x480")
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/datum/admin_help/proc/AddInteractionPlayer(formatted_message)
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_interactions_player += "[time_stamp()]: [formatted_message]"
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