[MIRROR] Adds mentor ticket panel (#5392)

* Adds mentor ticket panel
2025-12-10 18:22:39 +00:00 · 2022-12-12 00:12:37 -07:00
parent 26403b392a
commit d207b82573
7 changed files with 151 additions and 4 deletions
--- a/code/modules/admin/verbs/adminhelp.dm
+++ b/code/modules/admin/verbs/adminhelp.dm
@@ -90,6 +90,7 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
 //Tickets statpanel
 /datum/admin_help_tickets/proc/stat_entry()
 	var/num_disconnected = 0
+	stat("== Admin Tickets ==")
 	stat("Active Tickets:", astatclick.update("[active_tickets.len]"))
 	for(var/datum/admin_help/AH as anything in active_tickets)
 		if(AH.initiator)
@@ -811,4 +812,4 @@ GLOBAL_DATUM_INIT(ahelp_tickets, /datum/admin_help_tickets, new)
 		else
 			return founds

-	return msg
+	return msg
--- a/code/modules/mentor/mentorhelp.dm
+++ b/code/modules/mentor/mentorhelp.dm
@@ -62,6 +62,7 @@ GLOBAL_DATUM_INIT(mhelp_tickets, /datum/mentor_help_tickets, new)
 //Tickets statpanel
 /datum/mentor_help_tickets/proc/stat_entry()
 	var/num_disconnected = 0
+	stat("== Mentor Tickets ==")
 	stat("Active Tickets:", astatclick.update("[active_tickets.len]"))
 	for(var/datum/mentor_help/MH as anything in active_tickets)
 		if(MH.initiator)
@@ -259,6 +260,9 @@ GLOBAL_DATUM_INIT(mhelp_tickets, /datum/mentor_help_tickets, new)

 //Show the ticket panel
 /datum/mentor_help/proc/TicketPanel()
+	tgui_interact(usr.client.mob)
+
+/datum/mentor_help/proc/TicketPanelLegacy()
 	var/list/dat = list("<html><head><title>Ticket #[id]</title></head>")
 	var/ref_src = "\ref[src]"
 	dat += "<h4>Mentor Help Ticket #[id]: [LinkedReplyName(ref_src)]</h4>"
@@ -287,6 +291,63 @@ GLOBAL_DATUM_INIT(mhelp_tickets, /datum/mentor_help_tickets, new)

 	usr << browse(dat.Join(), "window=mhelp[id];size=620x480")

+/datum/mentor_help/tgui_fallback(payload)
+	if(..())
+		return
+
+	TicketPanelLegacy()
+
+/datum/mentor_help/tgui_interact(mob/user, datum/tgui/ui)
+	ui = SStgui.try_update_ui(user, src, ui)
+	if(!ui)
+		ui = new(user, src, "MentorTicketPanel", "Ticket #[id] - [LinkedReplyName("\ref[src]")]")
+		ui.open()
+
+/datum/mentor_help/tgui_state(mob/user)
+	return GLOB.tgui_mentor_state
+
+/datum/mentor_help/tgui_data(mob/user)
+	var/list/data = list()
+
+	data["id"] = id
+
+	var/ref_src = "\ref[src]"
+	data["title"] = name
+	data["name"] = LinkedReplyName(ref_src)
+
+	switch(state)
+		if(AHELP_ACTIVE)
+			data["state"] = "open"
+		if(AHELP_RESOLVED)
+			data["state"] = "resolved"
+		else
+			data["state"] = "unknown"
+
+	data["opened_at"] = (world.time - opened_at)
+	data["closed_at"] = (world.time - closed_at)
+	data["opened_at_date"] = gameTimestamp(wtime = opened_at)
+	data["closed_at_date"] = gameTimestamp(wtime = closed_at)
+
+	data["actions"] = Context(ref_src)
+
+	data["log"] = _interactions
+
+	return data
+
+/datum/mentor_help/tgui_act(action, params)
+	if(..())
+		return
+	switch(action)
+		if("escalate")
+			Escalate()
+			. = TRUE
+		if("reopen")
+			Reopen()
+			. = TRUE
+		if("legacy")
+			TicketPanelLegacy()
+			. = TRUE
+
 //Kick ticket to admins
 /datum/mentor_help/proc/Escalate()
 	if(tgui_alert(usr, "Really escalate this ticket to admins? No mentors will ever be able to interact with it again if you do.","Escalate",list("Yes","No")) != "Yes")
@@ -412,4 +473,4 @@ GLOBAL_DATUM_INIT(mhelp_tickets, /datum/mentor_help_tickets, new)
 	for(var/client/C in GLOB.mentors)
 		to_chat(C, msg)
 	for(var/client/C in GLOB.admins)
-		to_chat(C, msg)
+		to_chat(C, msg)
--- a/code/modules/mob/mob.dm
+++ b/code/modules/mob/mob.dm
@@ -694,6 +694,11 @@
 					for(var/datum/SDQL2_query/Q as anything in GLOB.sdql2_queries)
 						Q.generate_stat()

+
+		if(has_mentor_powers(client))
+			if(statpanel("Tickets"))
+				GLOB.mhelp_tickets.stat_entry()
+
 		if(listed_turf && client)
 			if(!TurfAdjacent(listed_turf))
 				listed_turf = null
@@ -1269,4 +1274,4 @@ GLOBAL_LIST_EMPTY_TYPED(living_players_by_zlevel, /list)

 /mob/proc/grab_ghost(force)
 	if(mind)
-		return mind.grab_ghost(force = force)
+		return mind.grab_ghost(force = force)
--- a/code/modules/tgui/states/mentor.dm
+++ b/code/modules/tgui/states/mentor.dm
@@ -0,0 +1,12 @@
+ /**
+  * tgui state: mentor_state
+  *
+  * Checks that the user is an mentor.
+ **/
+
+GLOBAL_DATUM_INIT(tgui_mentor_state, /datum/tgui_state/mentor_state, new)
+
+/datum/tgui_state/mentor_state/can_use_topic(src_object, mob/user)
+	if(has_mentor_powers(user.client))
+		return STATUS_INTERACTIVE
+	return STATUS_CLOSE
--- a/tgui/packages/tgui/interfaces/MentorTicketPanel.tsx
+++ b/tgui/packages/tgui/interfaces/MentorTicketPanel.tsx
@@ -0,0 +1,67 @@
+/* eslint react/no-danger: "off" */
+import { useBackend } from '../backend';
+import { Box, Button, LabeledList, Section } from '../components';
+import { Window } from '../layouts';
+
+const State = {
+  'open': 'Open',
+  'resolved': 'Resolved',
+  'unknown': 'Unknown',
+};
+
+type Data = {
+  id: number;
+  title: string;
+  name: string;
+  state: string;
+  opened_at: number;
+  closed_at: number;
+  opened_at_date: string;
+  closed_at_date: string;
+  actions: string;
+  log: string[];
+};
+
+export const MentorTicketPanel = (props, context) => {
+  const { act, data } = useBackend<Data>(context);
+  const { id, title, name, state, opened_at, closed_at, opened_at_date, closed_at_date, actions, log } = data;
+  return (
+    <Window width={900} height={600}>
+      <Window.Content scrollable>
+        <Section
+          title={'Ticket #' + id}
+          buttons={
+            <Box nowrap>
+              <Button icon="arrow-up" content="Escalate" onClick={() => act('escalate')} />{' '}
+              <Button content="Legacy UI" onClick={() => act('legacy')} />
+            </Box>
+          }>
+          <LabeledList>
+            <LabeledList.Item label="Mentor Help Ticket">
+              #{id}: <div dangerouslySetInnerHTML={{ __html: name }} />
+            </LabeledList.Item>
+            <LabeledList.Item label="State">{State[state]}</LabeledList.Item>
+            {State[state] === State.open ? (
+              <LabeledList.Item label="Opened At">
+                {opened_at_date} ({Math.round((opened_at / 600) * 10) / 10} minutes ago.)
+              </LabeledList.Item>
+            ) : (
+              <LabeledList.Item label="Closed At">
+                {closed_at_date} ({Math.round((closed_at / 600) * 10) / 10} minutes ago.){' '}
+                <Button content="Reopen" onClick={() => act('reopen')} />
+              </LabeledList.Item>
+            )}
+            <LabeledList.Item label="Actions">
+              <div dangerouslySetInnerHTML={{ __html: actions }} />
+            </LabeledList.Item>
+            <LabeledList.Item label="Log">
+              {Object.keys(log).map((L) => (
+                <div dangerouslySetInnerHTML={{ __html: log[L] }} />
+              ))}
+            </LabeledList.Item>
+          </LabeledList>
+        </Section>
+      </Window.Content>
+    </Window>
+  );
+};
--- a/tgui/public/tgui.bundle.js
+++ b/tgui/public/tgui.bundle.js
--- a/vorestation.dme
+++ b/vorestation.dme
@@ -4246,6 +4246,7 @@
 #include "code\modules\tgui\states\human_adjacent.dm"
 #include "code\modules\tgui\states\inventory.dm"
 #include "code\modules\tgui\states\inventory_vr.dm"
+#include "code\modules\tgui\states\mentor.dm"
 #include "code\modules\tgui\states\not_incapacitated.dm"
 #include "code\modules\tgui\states\notcontained.dm"
 #include "code\modules\tgui\states\observer.dm"